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Topic Review
Telework, Remote Work and Hybrid Work
Employees’ work environment has drastically shifted from offices to homes. Telework is often a desired employee benefit, but employers consider it a temporary setting. The lasting COVID-19 pandemic has changed the concept of telework. Home office has gained importance and will likely become an essential part of the working environment even after the pandemic.
  • 863
  • 25 Jun 2023
Topic Review
Container Operational Risk management
The risk associated with container shipping has been a major concern in recent decades. This study presents three major risk frameworks to systematically and inclusively explore and validate container operational risk scales based on risk factors derived from the extant literature. The three risk frameworks identified are risks related to information flow, risks related to physical flow, and risks related to payment flow. Each risk factor is grouped into sub-factors (dimensions), three factors for information flow, two factors for physical flow, and two factors for payment flow. The study uses Ethiopia as a case study and employed both qualitative and quantitative research methods. An interview survey was conducted to explore additional risk factors and validate the identified risk factors in container shipping, and a questionnaire survey was then accompanied to collect the relevant data. A pairwise comparison chart (PCC) was employed to rank the risk dimensions. The results showed that the container operational risk model is satisfactory by employing exploratory and confirmatory factor analysis. Furthermore, the PCC result indicates that risk of loss or damage of goods/assets, payment delay, and decrease in or total loss of payment were ranked first, second, and third, respectively, and consequently the most significant dimensions of the risk factors. This study provides a reliable and valid scale for measuring container operational risk in container shipping companies. It also unlocks future works for using the identified risk factors as guidelines for researchers and experts to design and develop container operational risk dimensions. 
  • 861
  • 27 Aug 2021
Topic Review
Job Satisfaction and Service Quality in Hotel Industry
The quality of service is one of the key assumptions of a sustainable and profitable business in the hotel industry. On the other hand, employees as direct providers of hotel services have a direct impact on the perceived quality of service. Establishing a relationship between job satisfaction and perceived intangible service quality is of great importance for customer relationship management and sustainable competitive advantage.
  • 861
  • 08 Oct 2023
Topic Review
Modelling, Measuring, Visualising Community Resilience
       The concept of community resilience receives much attention in studies and applications due to its ability to provide preparedness against hazards, to protect our life against risks, and to recover to stable living conditions. Nevertheless, community resilience is complex, contextual, multifaceted, and therefore hard to define, recognise, and operationalise. An essential advantage of having a complete process for community resilience is the capacity to be aware of and respond appropriately in times of adversity. A three-step process constituting of modelling, measurement, and visualisation is crucial to determine components, to assess value, and to represent information of community resilience, respectively. The goal of this review is to offer a general overview of multiple perspectives for modelling, measuring, and visualising community resilience derived from related and emerging studies, projects, and tools. By engaging throughout the entire process, which involves three sequential steps as we mentioned above, communities can discover important components of resilience, optimise available local and natural resources, and mitigate the impact of impairments effectively and efficiently.
  • 860
  • 29 Oct 2020
Topic Review
B Corps’ Social Media Communications
A growing emphasis on stakeholder values of social and environmental responsibility and the triple bottom line (TBL) thinking led to the emergence of B Corporations (hereafter B Corps). B Corps are social enterprises that are committed to the TBL and certified by B Lab, a non-profit organization that assesses corporations’ overall impact of their decisions on their workers, customers, community, and the environment. Although B Corps serves as a catalyst for sustainable development, little is known about how they communicate on social media during a crisis. In this study, we examined the social media communications of B Corps to (1) identify salient topics and themes, (2) analyze how these themes align with the TBL, and (3) evaluate social media performance against industry benchmarks. We focused on the apparel, footwear, and accessories (AFA) sectors in the U.S. and chose Twitter, a platform known for crisis communication. Using a qualitative method, we found four topics and 21 underlying themes. Topics related to social/environmental issues and COVID-19 were most dominant, followed by product/brand promotions. Further classification of specific themes and cases from a TBL perspective demonstrated that, overall, B Corps in the AFA sectors leveraged various approaches to promote balance between each TBL dimension. Lastly, although collectively B Corps exceeded some of the Twitter industry benchmarks, at an individual level, most brands had room for improvement to build a stronger community and promote synergy among the three pillars of the TBL.
  • 860
  • 23 Sep 2021
Topic Review
Blockchain Technology in Higher Education Arena
Blockchain technology is an advantage over existing ones in that it maintains blockchain record permanence, and the number of blockchain-based products is limited in higher education.
  • 854
  • 29 Nov 2021
Topic Review
Global Wine Tourism during COVID-19
To compensate for loss of business during the COVID-19 crisis, wineries in the tourism industry had to apply new strategies. The year 2020 will be remembered as a year of disruption, when the outbreak and spread of the SARS-CoV-2 virus (COVID-19), along with the global efforts to contain it, caused ruptures—politically, economically, socially, and technologically. The lucrative tourism sector was severely affected as travel restrictions and lockdowns were enforced around the world, reducing it in terms of visitor numbers to 1990 levels. Wine tourism is an important component of national tourism for many wine-producing countries, comprising leisure, culinary, experiential, historical, and cultural visits, which were heavily impacted by this disruption. From the perspective of winery owners, visitors to their cellar door and tasting facilities have become an increasingly important revenue stream. Therefore, the suffering endured was acute, as wineries engaged in wine tourism had to quickly adapt their business model and strategies to fit the rapidly changing trading environment in order to stay viable. Many were forced to rethink their marketing approach, reimagining their tourism offerings. Some owners, however, saw the disruption as an opportunity to reset the tourism industry, to implement a more innovative and sustainable foundation. For this reason, it is of great importance to investigate the reaction of winery operators on the market changes.
  • 844
  • 05 May 2022
Topic Review
Circular Fashion Analysis
The 2030 Agenda for Sustainable Development adopted by all United Nations Member States in 2015 provides a catalogue of 17 Sustainable Development Goals (SDG). In this context, Circular fashion stands out as one of the sectors where commitment to the SDGs is most needed, given its global nature and its significant growth in terms of consumption. Moreover, it is not possible to assert that society, in general, is aware of the importance of the principles that guide circularity, both in terms of awareness and attitudes.
  • 839
  • 02 Nov 2022
Topic Review
Advancing Health Service Delivery Through Inter-Organizational Relationships
Inter-organizational relationships are distinguishing forms of interactions linking two or more organizations to “…create a synergy that multiplies the reach and effectiveness of the partners” (Taylor and Doerfel 2005, p. 122). Inter-organizational relationships are high on the health policy agenda; however, little is still known on the approached which enhance the viability of health care organizations. Inter-organizational relationships should be carefully managed at the macro (institutional), meso (governance), and micro (management) levels to foster the design and implementation of collaborative health service delivery models ensuring patient-centredness and continuity of care.
  • 838
  • 24 Jan 2022
Topic Review
Cumulus
Cumulus is a digital asset management software designed for client/server system which is developed by Canto Software. The product line includes editions targeted to smaller organizations and larger enterprises. The product makes use of metadata for indexing, organizing, and searching.
  • 837
  • 06 Dec 2022
Topic Review
Towards Regenerative Energy Supply Options
       Often the main energy related challenges in Africa is how to avoid (reduce or manage) the environmental tradeoffs arising due to extractive energy sourcing mechanisms leading to ecosystem degradation. Avoiding or reducing the tradeoffs needs looking at energy as an intersectoral challenge rather than looking at it as a uni-sectoral agenda. Ecosystem-based approaches are pathways to produce energy feedstocks through interventions that enrich the ecosystems with due consideration of the interactions among the various sectors being affected and also affecting the energy production process. Regenerative energy supply options are interventions that lead to production of energy or energy feedstocks while enriching the ecosystems in which it is produced. Of the outstanding opportunities is the ongoing ecosystem restoration agenda that is being supported by multiple agencies around the world and in the continent. Our analysis revealed that there is great complementarity between the restoration movement and regenerative energy supply options.  that could change the narrative substantially.
  • 834
  • 30 Oct 2020
Topic Review
Artificial Intelligence and Accountant’s Efficiency
Accounting is one of the basic functions of an organization, assists financial management, decision-making, tax compliance, budgeting, performance evaluation, and corporate governance. Artificial intelligence (AI) is emerging as a disruptive force in many sectors, and using it in accounting isn’t an exception.
  • 833
  • 20 Oct 2023
Topic Review
Impact of Internet of Things on Inventory Management
The advancement of Industry 4.0 technologies has affected every aspect of supply chains. Enterprises have tried to create more value for their businesses by tapping into these new technologies. Warehouses have been one of the most critical sections in a supply chain affected by Industry 4.0 technologies.
  • 832
  • 02 Jun 2022
Topic Review
Think Twice to Achieve a Sustainable Project Management
This work aims at contributing to a new Sustainable Project Management (SPM) paradigm, focusing on the role of project managers as a key element. The contribution of this research has both practical and theoretical implications. It presents the first results of a project developed under the Erasmus+ program Think Twice, recommending a set of ecological practices to motivate and develop project managers’ skills to adopt Sustainable Project Management. Subsequently, supported by a literature review and content analysis of the data collected for this project, an original conceptual model is presented: the Project Management Triple Sustainability Cube. This tool is intended to guide project managers on their journey to sustainability in project management, comprehensively and systematically. To this end, the tool outlines guidelines for adopting comprehensive practices according to the triple bottom line sustainability vectors (environmental, social, and economic) relating to people, processes, and innovative solutions (go/no digital) throughout the project life cycle.
  • 831
  • 29 Mar 2022
Topic Review
The Experience Economy
The term "Experience Economy" was first used in a 1998 article by B. Joseph Pine II and James H. Gilmore describing the experience economy as the next economy following the agrarian economy, the industrial economy, and the most recent service economy. The concept had been previously researched by many authors. Pine and Gilmore argue that businesses must orchestrate memorable events for their customers, and that memory itself becomes the product: the "experience". More advanced experience businesses can begin charging for the value of the "transformation" that an experience offers, e.g., as education offerings might do if they were able to participate in the value that is created by the educated individual. This, they argue, is a natural progression in the value added by the business over and above its inputs. Although the concept of the experience economy was initially focused in business, it has crossed into tourism, architecture, nursing, urban planning and other fields. The Experience Economy is also considered the main underpinning for customer experience management.
  • 821
  • 19 Oct 2022
Topic Review
Challenges Women Experience in Leadership Careers
A part of diversity management is working to achieve gender equality and create a comfortable working environment for women. However, in many organizations, gender biases and stereotypes frequently occur, consciously or unconsciously, regardless of whether women take on leadership roles. In addition, women must overcome a variety of challenges when taking on leadership roles or aspiring to become leaders. Based on the above background, the researchers review and integrate the literature on management and career studies related to the challenges that women face in the process of advancing to leadership positions in organizations. Specifically, the researchers examine the external and internal factors that create the various obstacles that women who aspire to leadership positions in structured organizations face from a gender perspective.
  • 815
  • 24 May 2023
Topic Review
Self-Sacrifice Leadership and Job Performance in Hotels
Self-sacrifice leadership had significant positive effects on social capital and job performance. Moreover, social capital significantly improved job performance and mediated the interaction between self-sacrifice and job performance. Therefore, building social capital for employees is critical, which implies that hotels require education and training to promote self-sacrificing leadership. In particular, self-sacrificing leadership has a decisive influence on employees’ job performance; thus, a system that improves the working environment must be established.
  • 810
  • 31 May 2022
Topic Review
Business Sustainable Development and Family Businesses
For companies, sustainable development generally represents a long-term business orientation towards social, economic and environmental well-being. The concept has gained momentum among researchers partly due to the necessity of finding a modern approach to business development that does not deprive the next generation of the opportunity to meet its own needs.
  • 808
  • 22 Apr 2022
Topic Review
Leadership Roles for Sustainable Development
Leadership roles of individuals and institutions, especially at the local level, are imperative for sustainable development. However, research on sustainability education has neglected to incorporate entrepreneurial skills into other relevant capabilities such as foresight, complex problem solving, and interdisciplinarity approaches, although possible convergences between sustainability education and entrepreneurship education have been addressed by researchers Therefore, several ways of leadership, such as transformative, behavior, and/or collective leadership, etc., especially in the hospitality industry, have been observed, and these leadership practices required appropriate integration of all aspects related to the hospitality industry to promote green tourism. However, inadequate integration between quantitative methods and community-engaged social sciences and humanities approaches, inadequate engagement with social movements and grassroots activism, as well as some important gaps in the theorization of the commodification of nature are the challenges of sustainability leadership in the hospitality industry. Moreover, barriers related to the novelty of Sustainable Product–Service Systems models require new attitudes to small companies, including changing mindsets from product ownership to use. Green practices in hotels are the important environmental management approaches of the hospitability industry. The green practices contribute to mitigating the impact of climate change via reducing carbon emission and fostering global sustainability in line with the COP (Conference of Parties) 21 Paris Agreement of the United Nation’s sustainable development goals (SDGs) in 2015.
  • 801
  • 11 Oct 2021
Topic Review
Technology Strategy
Technology strategy (information technology strategy or IT strategy) is the overall plan which consists of objectives, principles and tactics relating to use of technologies within a particular organization. Such strategies primarily focus on the technologies themselves and in some cases the people who directly manage those technologies. The strategy can be implied from the organization's behaviors towards technology decisions, and may be written down in a document. The strategy includes the formal vision that guide the acquisition, allocation, and management of IT resources so it can help fulfill the organizational objectives. Other generations of technology-related strategies primarily focus on: the efficiency of the company's spending on technology; how people, for example the organization's customers and employees, exploit technologies in ways that create value for the organization; on the full integration of technology-related decisions with the company's strategies and operating plans, such that no separate technology strategy exists other than the de facto strategic principle that the organization does not need or have a discrete 'technology strategy'. A technology strategy has traditionally been expressed in a document that explains how technology should be utilized as part of an organization's overall corporate strategy and each business strategy. In the case of IT, the strategy is usually formulated by a group of representatives from both the business and from IT. Often the Information Technology Strategy is led by an organization's Chief Technology Officer (CTO) or equivalent. Accountability varies for an organization's strategies for other classes of technology. Although many companies write an overall business plan each year, a technology strategy may cover developments somewhere between 3 and 5 years into the future. The United States identified the need to implement a technology strategy in order to restore the country's competitive edge. In 1983 Project Socrates, a US Defense Intelligence Agency program, was established to develop a national technology strategy policy.
  • 793
  • 14 Oct 2022
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