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Topic Review
Contact-Free Services
Contact-free services means there is no physical contact between employees and customers, for example kiosks, service robots, and Siren Orders. These services are useful in various fields such as restaurants, cafes, multiplex shopping malls, hospitals, and theaters. In fact, such service methods are made using artificial intelligence (AI) technology and widely used in tourism, hospitality, and various other industries.
  • 455
  • 16 Sep 2021
Topic Review
Impact of Digital Capabilities on Digital Transformation
Digital transformation is one of the most significant business changes to prompt societal changes, thus altering old patterns of human activity, behavior, communication, and everyday routines. These changes have often been called dramatic because they entailed a transformation in present business structures and strategies for achieving a competitive advantage under new circumstances. Private companies are typically more agile in terms of digital transformation, but public companies are under pressure to follow digitalization trends in the delivery of their services, resulting in broader changes dispersed throughout society. The impact of digitization is readily apparent in the improvement of business processes or their complete transformation, the acceleration of operations, new requirements for employee training, the creation of a completely new job design with new job descriptions that incorporate digital skills, and the replacement of human labor with machines, which are all outcomes of workforce reduction. Success or failure in the era of digitalization depends largely on how human capital is managed, which is also due to the increasing interest for human–machine interaction. In addition to technical concerns and their solutions, the Industry 4.0 revolution demands employees who are creative, inventive, competent, and prepared to face challenges in the digital world.
  • 455
  • 16 Nov 2023
Topic Review
Implementing and Monitoring Circular Business Models
The transition from a linear to a circular economy (CE) is at the center of the debate among institutions, enterprises, practitioners, and scholars. The CE emphasizes the importance of closing material loops, pointing out the need to shift from a “take and discard” logic to a “reuse, recycle, and recover” logic. Small- and medium-sized enterprises (SMEs), with their high presence in the business environment, play a pivotal role in the successful implementation of CE principles. This is particularly true in Italy, where flexibility, creativity and speedy decision-making characterizing a large number of SMEs make them the ideal candidates to guide the transition to a CE.
  • 454
  • 31 Dec 2021
Topic Review
Impact of COVID-19 on Energy Economics and Environment
The impact of the COVID-19 pandemic on the economy and society has gained the interest of academics and policymakers in recent years.
  • 452
  • 17 Nov 2022
Topic Review
Sport Event Tourism in Romania
Event tourism represents a travel domain that displays various spatiotemporal dimensions and may consolidate in a sustainable way the social, cultural and economic development of a region as a sometimes constant element overlapping a country or a city.
  • 452
  • 25 Nov 2022
Topic Review
Outsourcing of human resources
The outsourcing of human resources has increased in recent years. As in other fields of management research, limited knowledge is available on outsourcing in small- and medium-sized enterprises (SMEs). The aim of this paper is to present a study on the outsourcing of human resources in Icelandic service SMEs in the period 2009–2018. Surveys were used to gather information on outsourcing, with the participation of 802 firms. The results show that three out of four firms have outsourced some activities, while only 21% have formulated a formal strategy for outsourcing. The main motives for outsourcing are accessing expertise and simplifying operations. Cost reduction comes in third place. SMEs tend to outsource human resources on a very limited scale, while 50% of firms outsource information technology and 39% outsource security services. Larger firms outsource human resources on a larger scale than smaller firms. Managers in companies that outsource human resources are more satisfied with many aspects of outsourcing compared to those managers who do not outsource those resources. Firms that outsource human resources also realise more actual cost reduction. Outsourcing in SMEs has little impact on employment, as 3% of firms lay off staff and 6% transfer staff to vendors. Larger firms and firms that outsource human resources are more likely to change their staff’s employment status after outsourcing.
  • 452
  • 26 May 2021
Topic Review
Sustainability as a Motive for Choosing Shared-Mobility Services
Shared-mobility services (SMS) is about the shared use of a vehicle, motorcycle, scooter, bicycle, or other travel modes that provide users with short-term access to a transportation mode on an as-needed basis. Shared mobility offers great opportunities for supporting sustainable development.
  • 451
  • 27 Jun 2022
Topic Review
Public-Sector Project Procurement and the Supply Chain
Procurement and supply chain management challenges of public sector agricultural development projects are crucial (not only for the project’s success but also for sustainable agricultural development. In general, projects can be categorized into three categories: natural resource issues, market issues, and policy issues. The purpose of the project herein is to boost agricultural productivity and return on investment. Furthermore, the projects make substantial contributions to effective agricultural development, which is crucial, not just for economic development but also for food security, the environment, and agricultural sustainability. Effective agricultural development is a key part of maintaining sustainable supply chain management of agricultural commodities, which would help reduce system waste.
  • 451
  • 18 Nov 2022
Topic Review
Renewable and Non-Renewable Energy Consumption
There are numerous discussions on China’s environmental sustainability. However, few scholars have considered renewable energy consumption and trade policy simultaneously to debate environmental sustainability. Therefore, researchers examined how renewable and non-renewable energy consumption, bio-capacity, economic growth, and trade policy dynamically affect the ecological footprint (a proxy for environmental sustainability). Researchers suggest a two-way causal relationship between renewable energy consumption and ecological footprint, non-renewable energy consumption and ecological footprint, and economic growth and ecological footprint.
  • 449
  • 23 May 2022
Topic Review
Examining Emotional Labor in COVID-19
Self-efficacy not only had a significant positive impact on employees’ job- and life-related well-being but also played a fully mediating role between deep acting and life satisfaction, with a partial mediating role between deep acting and job satisfaction. Job-related well-being also played a fully mediating role between deep acting and life satisfaction, with a partial mediating role between deep acting and job satisfaction. It is important for restaurant employees to develop deep acting skills and improve self-efficacy and job satisfaction Restaurant managers must establish a healthy working environment by providing better job support and creating a more relaxed working atmosphere.
  • 449
  • 29 Dec 2021
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