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Topic Review
Using Business Excellence Models to Achieve Corporate Sustainability
Sustainability is defined as the assurance that human needs are satisfied today without harming the ability to fulfill the needs of a future generation. In a similar vein, corporate sustainability can be defined as “the ability of firms to address the needs of the current generation without compromising the ability of future generations to meet their needs". The concept of sustainability includes three pillars: social, economic and environmental. Business Excellence Models (BEMs) are models used all over the world as a means of achieving and sustaining outstanding levels of organizational performance by improving the quality and management of their operations, and have been regarded to promote sustainable development.
  • 1.1K
  • 01 Aug 2022
Topic Review
User Payment Patterns for Subscription Video-on-Demand Services
Subscription video-on-demand platforms such as Netflix and HBO Max are being increasingly challenged by the widespread practice of sharing accounts with individuals outside the household. Platforms face a massive loss of revenue due to the opportunistic behavior of many users who enjoy content without paying anything or paying only a part of the required subscription fees.
  • 310
  • 12 May 2023
Topic Review
Urban Solid Waste Management
Urban solid waste management is one of the most important local services, and its effective economic regulation can be a driver for the sector toward innovation, sustainability, and efficiency. Prominent economic topics include, among others, the analysis of the market structure, the regulatory frameworks, charging models of waste management services, economic efficiency, and environmental goals.
  • 724
  • 06 Jul 2021
Topic Review
Untangling the Processes of Bitcoin
Secondary data from highly reputable Bitcoin-focused sources to systematically map the processes that enable Bitcoin to function as a peer-to-peer cash system. Novelty is achieved by applying the established and versatile “4I” organisational learning framework to provide a new lens through which to understand how the processes within Bitcoin enable and facilitate different types of changes to the protocol.
  • 47
  • 01 Mar 2024
Topic Review
Unique Blockchain
Blockchain is an upcoming technology in the project management field, which has the potential to resolve implementation-related problems. Blockchain-based project management may increase the human life standard by reducing corruption. It also protects the project from information manipulation.
  • 448
  • 26 May 2022
Topic Review
Understanding Perceptions of Leaders by Video Vignettes
Video vignettes are one form of virtualized vignettes that may build upon traditional text vignettes and enable research participants to see and experience a unique scenario that is better translated visually rather than through a written text. 
  • 94
  • 22 Dec 2023
Topic Review
Understanding Hotel Service Failures
Service failure is inevitable. Service in the hospitality industry involves multiple interactions between the service providers and customers, and a high risk of service failures accompanies these interactions. Although empirical studies on the outcomes and processes of service failures have been conducted in the hotel industry, the findings need more exploration to understand how different segments perceive service failures and the associated emotions differently. This study revealed the similarities and differences between groups (i.e., men vs. women and leisure vs. business) in reporting service failures. Different meanings of words that emerged from the text-mining results were also examined to ensure a more comprehensive understanding of the guest experience.
  • 3.6K
  • 15 Mar 2022
Topic Review
Trust (Emotion)
In a social context, trust has several connotations. Definitions of trust typically refer to a situation characterized by the following aspects: One party (trustor) is willing to rely on the actions of another party (trustee); the situation is directed to the future. In addition, the trustor (voluntarily or forcedly) abandons control over the actions performed by the trustee. As a consequence, the trustor is uncertain about the outcome of the other's actions; they can only develop and evaluate expectations. The uncertainty involves the risk of failure or harm to the trustor if the trustee will not behave as desired. Trust can be attributed to relationships between people. It can be demonstrated that humans have a natural disposition to trust and to judge trustworthiness that can be traced to the neurobiological structure and activity of a human brain. Some studies indicate that trust can be altered e.g. by the application of oxytocin. When it comes to the relationship between people and technology, the attribution of trust is a matter of dispute. The intentional stance demonstrates that trust can be validly attributed to human relationships with complex technologies. However, rational reflection leads to the rejection of an ability to trust technological artefacts. One of the key current challenges in the social sciences is to re-think how the rapid progress of technology has impacted constructs such as trust. This is specifically true for information technology that dramatically alters causation in social systems. In the social sciences, the subtleties of trust are a subject of ongoing research. In sociology and psychology the degree to which one party trusts another is a measure of belief in the honesty, fairness, or benevolence of another party. The term "confidence" is more appropriate for a belief in the competence of the other party. A failure in trust may be forgiven more easily if it is interpreted as a failure of competence rather than a lack of benevolence or honesty. In economics, trust is often conceptualized as reliability in transactions. In all cases trust is a heuristic decision rule, allowing the human to deal with complexities that would require unrealistic effort in rational reasoning. In religion, trust is the faith and hope in good God who forgives everything and gives everlasting happiness.
  • 1.3K
  • 08 Nov 2022
Topic Review
Transformational Leadership and Innovative Work Behavior
Transformational leadership style is described as leaders who inspire followers’ ambitions for success and self-improvement and support the growth of groups and organizations. Transformational leaders are considered reliable, realistic, and influential leaders, and such merits may enable them to achieve their goals and promote innovative work behavior. Innovative work behavior was defined as activities related to an employee’s development, promotion, and adoption of helpful innovation at any organizational level.
  • 255
  • 15 Aug 2023
Topic Review
Transformational Leadership and Innovative Behavior of Employees
There is a significant influence of transformational leadership (TL) on employee’s innovative work behavior (EIWB) mediated by both their employees’ intellectual agility (EIA) and employee’s voice (EV). These findings empower leaders to recognize their pivotal roles in nurturing innovation within their enterprises and crafting an optimal culture and climate conducive to innovative endeavors. Furthermore, this insight enables leaders to establish innovative environments that promote employees’ confident sharing of ideas and concepts. 
  • 196
  • 22 Dec 2023
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