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Topic Review
Virtual Restaurants in COVID-19 Pandemic
Due to COVID-19 restrictions, many restaurants were forced to discontinue in-person service, either by locking down or finding alternative methods of operation. Despite the fact that, in the United States of America, digital restaurants have already been established for many years, in Greece, this phenomenon became popular during the pandemic. These delivery-only companies operate exclusively online, allowing customers to place orders from restaurants without a physical location.
  • 223
  • 28 Jul 2023
Topic Review
Views on Vaccination against COVID-19 Virus
Mass immunization of the citizens of the Republic of Serbia began in January 2021. Information on the significance, manner, advantages and consequences of this process was intensively distributed through all communication channels, with the media playing a key role. According to the data of the official institutions for the public health of Serbia, by July 2021 the lowest percentage of vaccinated population was among those between the ages of 18 and 24—only 15% of this demographic had received the vaccine by this point.
  • 494
  • 08 Dec 2021
Topic Review
The SSHPA Project
Social Sciences & Humanities Peer Awards (SSHPA) is an ecosystem of a scientific database and a science communication website. The project was funded by Vietnam National Foundation for Science and Technology Development (NAFOSTED) under the National Research Grant No. 502.01-2018.19. The SSHPA database was validated by Nature's Scientific Data.
  • 1.5K
  • 30 Jul 2021
Topic Review
The Normative World of Memes
Social media has become a fundamental platform where users interact and promote public values. Memetics facilitates this phenomenon. Memes have three main characteristics: (1) Diffuse at the micro-level but shape the macrostructure of society; (2) Are based on popular culture; (3) Travel through competition and selection. The findings suggest that, during a public discussion, it is common to use humor based on popular culture to question authority. Furthermore, a message becomes a meme when it evidences the gap between reality and expectations (normativity).
  • 812
  • 11 Jan 2022
Topic Review Video
Sustainable Development in Local Culture Industries
For aboriginal peoples, sustainability results in benefits for future generations. The concept is applied to secure a balance between human beings and the environment. Aborigines are a source of sustainability strategies that can contribute to service industries. Through education and communication of service innovation, sustainability can be achieved. 
  • 456
  • 28 Mar 2022
Topic Review
Social Networks in Health-Care Industry
The application of social networks in the health domain has become increasingly prevalent. They are web-based technologies which bring together a group of people and health-care providers having in common health-related interests, who share text, image, video and audio contents and interact with each other. This explains the increasing amount of attention paid to this topic by researchers who have investigated a variety of issues dealing with the specific applications in the health-care industry. The aim of this study is to systematize this fragmented body of literature, and provide a comprehensive and multi-level overview of the studies that has been carried out to date on social network uses in healthcare, taking into account the great level of diversity that characterizes this industry. To this end, we conduct a scoping review enabling to identify the major research streams, whose aggregate knowledge are discussed according to three levels of analysis that reflect the viewpoints of the major actors using social networks for health-care purposes, i.e., governments, health-care providers (including health-care organizations and professionals) and social networks’ users (including ill patients and general public). We conclude by proposing directions for future research. 
  • 2.0K
  • 14 Sep 2021
Topic Review Peer Reviewed
Social Networks in Crisis Management: A Literature Review to Address the Criticality of the Challenge
This review proposes a concise literature review aimed at identifying the current body of knowledge on the adoption of Social Networks in crisis management. The major input is a structured research question based on the initial reading about the topic. Before the recent pandemic, most literature focused on local crises, with relatively few exceptions. Additionally, self-organising systems are spontaneously established between people who are affected by a crisis. The fundamental assumption underlying this study is the huge potential of Social Networks in the field of crisis management. That is supported, directly or indirectly, by a number of previous studies, which emphasise how effective adoption leads to better decision-making for crisis managers and local communities. Among the identified challenges is the need to integrate official communication by emergency agencies with citizen-generated content in a contest for credibility and trustworthiness. In certain cases, it has been reported that there is a lack of specific competence, knowledge, and expertise, as well as a lack of sufficient policies and guidelines for the use of Social Networks. Those challenges need to be framed by considering the classic difficulties of providing timely and accurate information to deal with fake news, unverified or misleading information, and information overload. Bridging major gaps through advanced analytics and AI-based technology is expected to provide a key contribution to establishing and safely enabling the practice of effective and efficient communication. This technology can help contrast dissonant mental models, which are often fostered by Social Networks, and enable shared situational awareness. Future research may take a closer look at AI technology and its impact on the role of Social Networks in managing crises.
  • 779
  • 26 Sep 2023
Topic Review
Social Media Usage to Facilitate Knowledge Creation
Social media usage is a direct result of Internet connectivity and is gaining increased prominence in business-to-consumer (B2C), business-to-business (B2B), and consumer-to-business (C2B) relationship building, which is allowing marketers to devise and implement digital marketing strategies that are perceived as enhancing a customer’s well-being. Through the process of utilizing social media (SM) to share information with consumers, marketers are affording themselves with the concept of value co-creation and ensuring that the development of knowledge is given priority. 
  • 190
  • 05 Jan 2024
Topic Review
Social Media Marketing and Bank Loyalty of Customers
E-marketing has impacted customers’ bank loyalty regarding its online services, and the role of social media marketing has remained very important to enhancing customer-based loyalty. 
  • 205
  • 18 Oct 2023
Topic Review
Social Innovations Dissemination
Although there is great interest on the global stage in promoting plant-based diets (PBDs) to achieve some of the Sustainable Development Goals (SDGs), the results of their adoption are unsatisfactory. Academics propose to entangle this effort by addressing the challenges of dissemination of social innovations (SIs). SIs generate different adoption attitudes, some of them related to socio-psychological aspects on the part of potential adopters. This research work aims to better understand the adoption of SIs, such as PBDs, which may induce socio-psychological concerns in potential adopters. In this sense, this research postulates that current perspectives on the dissemination and adoption of SI offer partial insights into understanding the shift to PBD. To overcome these limitations, a holistic process perspective of the adopter’s decision-making to change diet is derived and proposed. An exploratory, abductive, and theory-building effort has been carried out, based on a cross-analysis of three different adopter profiles, with a total of 69 semi-structured interviews. A new model for a comprehensive understanding from the adopter’s perspective on dietary change is outlined with new socio-psychological insights emerging from the adopter’s viewpoint. Additionally, the new model offers renewed opportunities for practitioners in terms of PBD implementation, usage, and policy.
  • 250
  • 03 Aug 2023
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