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Dental Patients’ Perspective on COVID-19: A Systematic Review
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The COVID-19 epidemic has changed patients’ approach to dental treatments. While dentists worldwide have shown an excellent level of adaptability to face the new challenges presented by the unprecedented situation due to the rapid spread of COVID-19, dental patients have witnessed a sudden suspension of elective treatments and a slow resumption of dental care activities after several national lockdowns. In addition, the general climate of anxiety and fear due to the high COVID-19 risk and the high level of mortality has influenced the perception and attitudes of people towards dental activity, inducing many dental patients to avoid appointments to the dentist if not highly urgent. We present an overview of the current state of knowledge about dental patients’ perception, perspective, attitude, and expectations towards a full resumption of regular dental treatments.

perception dental patient dental treatment safety COVID-19
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    Since the beginning of the COVID-19 pandemic, dental professionals have been exposed to a high level of anxiety and stress due to several changes that have affected dentistry in many ways. To date, many international and national guidelines and recommendations are available to support dentists in their everyday dental activities [1][2]. In addition, many studies have investigated dentists’ perceptions, problems, attitudes, and expectations worldwide to understand how dentists have faced the unprecedented situation due to the COVID-19 outbreak [3][4][5].
    The management of the emergencies and urgencies in public and private dental clinics during the various national lockdown, the handling of COVID-19 patients in need of urgent dental treatments, the optimization of the personal protective equipment (PPE), and the appropriate approach to resume the regular dental activity with a high level of safety for dental staff and patients have been deeply analyzed [6][7][8][9][10].
    In the first COVID-19 outbreak period, many countries adopted prudential measures to reduce the risk of contagion, such as suspending elective dental treatments and recommending executing only non-postponable dental treatments. However, after the first waves of COVID-19, the need to restart private and public dental activities has become the first and foremost goal of many dental professionals [11].


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    2. Center for Disease Control and Prevention, SARS-CoV-2 and Transmission. Available online: (accessed on 29 October 2021).
    3. Bakaeen, L.G.; Masri, R.; AlTarawneh, S.; Garcia, L.T.; AlHadidi, A.; Khamis, A.H.; Hamdan, A.M.; Baqain, Z.H. Dentists’ knowledge, attitudes, and professional behavior toward the COVID-19 pandemic: A multisite survey of dentists’ perspectives. J. Am. Dent. Assoc. 2021, 152, 16–24.
    4. Beltran-Aguilar, E.; Benzian, H.; Niederman, R. Rational perspectives on risk and certainty for dentistry during the COVID-19 pandemic. Am. J. Infect. Control. 2021, 49, 131–133.
    5. Salgarello, S.; Salvadori, M.; Mazzoleni, F.; Salvalai, V.; Francinelli, J.; Bertoletti, P.; Lorenzi, D.; Audino, E.; Garo, M.L. Urgent Dental Care During Italian Lockdown: A Cross-sectional Survey. J. Endod. 2021, 47, 204–214.
    6. Ball, M.; Akintola, D.; Harrington, Z.; Djemal, S. Emergency dental care triage during the COVID-19 pandemic. Br. Dent. J. 2021, 1–5.
    7. Eggmann, F.; Haschemi, A.A.; Doukoudis, D.; Filippi, A.; Verna, C.; Walter, C.; Weiger, R.; Zitzmann, N.U.; Bornstein, M.M. Impact of the COVID-19 pandemic on urgent dental care delivery in a Swiss university center for dental medicine. Clin. Oral Investig. 2021, 25, 5711–5721.
    8. Ostrc, T.; Pavlovic, K.; Fidler, A. Urgent dental care on a national level during the COVID-19 epidemic. Clin. Exp. Dent. Res. 2021, 7, 271–278.
    9. Pajpani, M.; Patel, K.; Bendkowski, A.; Stenhouse, P. Rapid response: Activity from a hospital based Urgent Dental Care Centre during the COVID-19 pandemic. Br. J. Oral Maxillofac. Surg. 2020, 58, e98–e103.
    10. Walter, E.; von Bronk, L.; Hickel, R.; Huth, K.C. Impact of COVID-19 on Dental Care during a National Lockdown: A Retrospective Observational Study. Int. J. Environ. Res. Public Health 2021, 18, 7963.
    11. Salgarello, S.; Salvadori, M.; Mazzoleni, F.; Francinelli, J.; Bertoletti, P.; Audino, E.; Garo, M.L. The New Normalcy in Dentistry after the COVID-19 Pandemic: An Italian Cross-Sectional Survey. Dent. J. 2021, 9, 86.
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    View Times: 163
    Entry Collection: COVID-19
    Online Time: 23 Sep 2022
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      Salgarello, S.; Audino, E.; Bertoletti, P.; Salvadori, M.; Garo, M.L. Dental Patients’ Perspective on COVID-19: A Systematic Review. Encyclopedia. Available online: (accessed on 04 December 2022).
      Salgarello S, Audino E, Bertoletti P, Salvadori M, Garo ML. Dental Patients’ Perspective on COVID-19: A Systematic Review. Encyclopedia. Available at: Accessed December 04, 2022.
      Salgarello, Stefano, Elisabetta Audino, Paolo Bertoletti, Matteo Salvadori, Maria Luisa Garo. "Dental Patients’ Perspective on COVID-19: A Systematic Review," Encyclopedia, (accessed December 04, 2022).
      Salgarello, S., Audino, E., Bertoletti, P., Salvadori, M., & Garo, M.L. (2022, September 23). Dental Patients’ Perspective on COVID-19: A Systematic Review. In Encyclopedia.
      Salgarello, Stefano, et al. ''Dental Patients’ Perspective on COVID-19: A Systematic Review.'' Encyclopedia. Web. 23 September, 2022.