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Topic Review
Fee Variability among Built Environment Professionals in SA
The capacity of professional services in the built environment to produce revenue and employment has contributed to the significant impact of the built environment on socio-economic development. Because of the market’s competitiveness, it is common practice in the South African construction industry for professionals to provide heavily discounted professional fees on building projects.
  • 417
  • 11 Dec 2023
Topic Review
Emotional-Intelligence and Decision-Making Association: Improving Productivity UK Construction-Industry
Sixty-five per cent of construction project failures stem from various challenging factors, often associated with human error factors (HEF) and the escalating complexity and technical demands within the UK construction industry. Successfully navigating these challenges requires not only technical skills but also a robust set of ‘soft skills’. Despite the significance of these findings, there is a considerable gap in the perception, uptake, and application of Emotional Intelligence (EI) in the UK construction sector, particularly concerning its impact on the performance of construction professionals and the enhancement of productivity. This research investigated the relationship between EI and the decision-making processes of construction professionals in the industry, aiming to improve productivity. The goal was to uncover the extent of the association between various EI models and decision-making for construction professionals, as well as to understand the perception of EI among construction professionals and its critical role in their decision-making to boost productivity, ensure project success and safeguard project team members.  Data were collected using a mixed-method research design that incorporated both quantitative and qualitative studies. Twenty-two construction professionals participated in semi-structured (open-ended) interviews, while forty completed a survey questionnaire. The analysis utilised the six-phase reflexive thematic analysis method by Braun and Clarke (2022). From the qualitative data, the study revealed a correlation between individuals' perceived EI competence and their decision-making contexts rather than their overall scores. The findings carry practical implications for the construction industry and offer insights for project team members. Overall, the study indicated a stronger link between decision-making and EI than technical skills, particularly in contexts requiring additional competencies. The results suggest that EI is a notable deficiency, and understanding EI in the UK construction industry is a crucial determinant of construction professionals' performance and enhanced productivity. This research is significant for both researchers and industry practitioners as it sheds light on how construction professionals perceive information and make decisions. Additionally, the study contributes to professional practices and the body of knowledge within the construction sector. The aim is to evaluate construction professionals'  perceptions of EI competence concerning decision-making during project execution to boost productivity in mega-projects.
  • 255
  • 29 Sep 2025
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