Effective policing is a cornerstone of a well-functioning society, directly impacting public safety and trust. This study's methodology, by integrating text mining (LDA) and multi-criteria decision aid (ELECTRE) techniques, offers a crucial advancement in this domain. By accurately identifying specific local criminal demands from raw emergency call data, police forces can move away from one-size-fits-all approaches, which are often inefficient and resource-intensive. The ability to discern unique crime patterns in different areas—demonstrated by the 40% distinct demands between AISP 5 and AISP 19—underscores the necessity for tailored strategies. For society, this means a more responsive and effective police presence. Resources, often scarce, can be optimally allocated to address the most pressing local criminal issues, leading to tangible reductions in crime rates. This targeted approach, supported by the model's ability to rank policing strategies based on their impact, not only enhances operational efficiency but also fosters a greater sense of security among citizens. Ultimately, by leveraging data to understand and combat crime more intelligently, this research contributes to a safer, more stable, and more trusting relationship between law enforcement and the communities they serve.