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HandWiki. Customer to Customer. Encyclopedia. Available online: https://encyclopedia.pub/entry/34372 (accessed on 09 October 2026).
HandWiki. Customer to Customer. Encyclopedia. Available at: https://encyclopedia.pub/entry/34372. Accessed October 09, 2026.
HandWiki. "Customer to Customer" Encyclopedia, https://encyclopedia.pub/entry/34372 (accessed October 09, 2026).
HandWiki. (2022, November 14). Customer to Customer. In Encyclopedia. https://encyclopedia.pub/entry/34372
HandWiki. "Customer to Customer." Encyclopedia. Web. 14 November, 2022.
Customer to Customer
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Customer to customer (C2C) markets provide an innovative way to allow customers to interact with each other. Traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets, the business facilitates an environment where customers can sell goods or services to each other. Other types of markets include business to business (B2B) and business to customer (B2C). Consumer to consumer (or citizen-to-citizen) electronic commerce involves the electronically facilitated transactions between consumers through some third party. A common example is an online auction, in which a consumer posts an item for sale and other consumers bid to purchase it; the third party generally charges a flat fee or commission. The sites are only intermediaries, just there to match consumers. They do not have to check quality of the products being offered. Consumer to consumer (C2C) marketing is the creation of a product or service with the specific promotional strategy being for consumers to share that product or service with others as brand advocates based on the value of the product. The investment into conceptualising and developing a top of the line product or service that consumers are actively looking for is equitable to a retail pre-launch product awareness marketing.

customer to customer electronic commerce promotional strategy

References

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