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HandWiki. Telephone Counseling. Encyclopedia. Available online: https://encyclopedia.pub/entry/31280 (accessed on 18 October 2026).
HandWiki. Telephone Counseling. Encyclopedia. Available at: https://encyclopedia.pub/entry/31280. Accessed October 18, 2026.
HandWiki. "Telephone Counseling" Encyclopedia, https://encyclopedia.pub/entry/31280 (accessed October 18, 2026).
HandWiki. (2022, October 26). Telephone Counseling. In Encyclopedia. https://encyclopedia.pub/entry/31280
HandWiki. "Telephone Counseling." Encyclopedia. Web. 26 October, 2022.
Telephone Counseling
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Telephone counseling refers to any type of psychological service performed over the telephone. Telephone counseling ranges from individual, couple or group psychotherapy with a professional therapist to psychological first aid provided by para-professional counselors. In-person therapists often advise clients to make use of telephone crisis counseling to provide the client with an avenue to obtain support outside of therapy if they cannot be reached in an emergency or at the conclusion of a therapeutic relationship. Telephone counseling is also provided by crisis hotlines, quitlines, and child helplines.

psychological first aid group psychotherapy psychological service

References

  1. Barnett, J.; Scheetz, K. (2003). Technological advances and telehealth: Ethics, law, and the practice of psychotherapy. Psychotherapy: Theory, Research, Practice, Training. 40(1-2), 86-93
  2. Reese, R., Conoley, C., Brossart, D. (2006) The Attractiveness of Telephone Counseling: An Empirical Investigation of Client Perceptions. Journal of Counseling & Development. 84:1, 54-60.
  3. Reese, R; Conoley, C.; Brossart, D.(2002). Effectiveness of Telephone Counseling: A Field-Based Investigation. Journal of Counseling Psychology, 49:2, 233-242
  4. Lynch DJ, Tamburrino MB, Nagel R. (1997). Telephone counseling for patients with minor depression: preliminary findings in a family practice setting. J Fam Pract. 44(3):293-8.
  5. Tutty S, Simon G, Ludman E. (2000). Telephone counseling as an adjunct to antidepressant treatment in the primary care system. A pilot study. Eff Clin Pract. 3(4):191-3.
  6. Samaritans. "Email services". http://www.samaritans.org/talk_to_someone/email.aspx. Retrieved 2009-07-11. 
  7. Gregory E. Simon et al, "Telephone Psychotherapy and Telephone Care Management for Primary Care Patients Starting Antidepressant Treatment", Journal of American Medical Association, August 25, 2004, Vol 292, No. 8 http://jama.jamanetwork.com/article.aspx?volume=292&issue=8&page=935
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