Your browser does not fully support modern features. Please upgrade for a smoother experience.
Submitted Successfully!
Thank you for your contribution! You can also upload a video entry or images related to this topic. For video creation, please contact our Academic Video Service.
Version Summary Created by Modification Content Size Created at Operation
1 handwiki Sirius Huang -- 5067 2022-10-12 01:39:00

Video Upload Options

We provide professional Academic Video Service to translate complex research into visually appealing presentations. Would you like to try it?
Cite
If you have any further questions, please contact Encyclopedia Editorial Office.
HandWiki. Online Shopping. Encyclopedia. Available online: https://encyclopedia.pub/entry/29017 (accessed on 27 September 2026).
HandWiki. Online Shopping. Encyclopedia. Available at: https://encyclopedia.pub/entry/29017. Accessed September 27, 2026.
HandWiki. "Online Shopping" Encyclopedia, https://encyclopedia.pub/entry/29017 (accessed September 27, 2026).
HandWiki. (2022, October 12). Online Shopping. In Encyclopedia. https://encyclopedia.pub/entry/29017
HandWiki. "Online Shopping." Encyclopedia. Web. 12 October, 2022.
Online Shopping
Edit

Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Consumers find a product of interest by visiting the website of the retailer directly or by searching among alternative vendors using a shopping search engine, which displays the same product's availability and pricing at different e-retailers. As of 2016, customers can shop online using a range of different computers and devices, including desktop computers, laptops, tablet computers and smartphones. An online shop evokes the physical analogy of buying products or services at a regular "bricks-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping. A typical online store enables the customer to browse the firm's range of products and services, view photos or images of the products, along with information about the product specifications, features and prices. Online stores typically enable shoppers to use "search" features to find specific models, brands or items. Online customers must have access to the Internet and a valid method of payment in order to complete a transaction, such as a credit card, an Interac-enabled debit card, or a service such as PayPal. For physical products (e.g., paperback books or clothes), the e-tailer ships the products to the customer; for digital products, such as digital audio files of songs or software, the e-tailer typically sends the file to the customer over the Internet. The largest of these online retailing corporations are Alibaba, Amazon.com, and eBay.

online retailing electronic commerce online shop

References

  1. Lambert, Laura (2005). The Internet: A Historical Encyclopedia : Chronology. Vol. 3, Volume 3. Santa Barbara, CA: ABC-CLIO. pp. 100. ISBN 1851096590. 
  2. Botha, J.; Bothma, C.; Geldenhuys, P. (2008). Managing E-commerce in Business. Cape Town: Juta and Company Ltd. pp. 3. ISBN 9780702173042. 
  3. Zinkan, George (2011). Advertising Research: The Internet, Consumer Behavior, and Strategy. Chicago: American Marketing Association. pp. 33. ISBN 9781613112717. 
  4. "Shop Direct celebrates 20 years of online shopping" (in en-GB). Shopdirect.com. 2014-08-11. https://www.shopdirect.com/shop-direct-celebrates-20-years-online-shopping/. 
  5. Doherty, N.F.; Ellis‐Chadwick, F.; Hart, C.A. (1999). "Cyber retailing in the UK: the potential of the Internet as a retail channel". International Journal of Retail & Distribution Management 27 (1): 22–36. doi:10.1108/09590559910252685. http://www.emeraldinsight.com/doi/pdfplus/10.1108/09590559910252685. 
  6. Rohm, Andrew J; Swaminathan, Vanitha (2004-07-01). "A typology of online shoppers based on shopping motivations". Journal of Business Research. Marketing on the web – behavioral, strategy and practices and public policy 57 (7): 748–757. doi:10.1016/S0148-2963(02)00351-X. http://www.sciencedirect.com/science/article/pii/S014829630200351X. 
  7. Waldon, John (March 2015). "The Digital High Street 2020". Department for Communities and Local Government. http://thegreatbritishhighstreet.co.uk/pdf/Digital_High_Street_Report/The-Digital-High-Street-Report-2020.pdf. 
  8. 1982 Videotex Communications, Collected Papers Aldrich Archive, University of Brighton December 1982 [1]
  9. 1980 TV paves the way for Information Brokerage, Minicomputer News p. 12 London May 1980, the most comprehensive report of the March 1980 Press Conference launching the Redifon R 1800/50 computer system. Is 'Information Brokerage' aka 'browser industry'?[2]
  10. 2011 M. Aldrich 'Online Shopping in the 1980s' IEEE 'Annals of the History of Computing' Vol 33 No4 pp57-61 October–December 2011 ISSN 1058-6180 [3]
  11. 1980 Checking on the check-outs, Financial Times London 12 July 1980 [4]
  12. Palmer, Kimberly.(2007) News & World Report.
  13. Gilber, Alorie (11 August 2004). "E-commerce turns 10". CNet. Archived from the original on 29 October 2014. https://www.webcitation.org/6TgElLnuG?url=http://news.cnet.com/E-commerce-turns-10/2100-1023_3-5304683.html. Retrieved 29 October 2014. 
  14. C. Custer (October 14, 2014). "Tmall CEO: this year, Alibaba plans to take Singles Day global". Tech in Asia. https://www.techinasia.com/tmall-ceo-year-alibaba-plans-singles-day-global/. Retrieved December 5, 2014. 
  15. Steven Millward (November 12, 2014). "New record for world's biggest shopping day as Alibaba's shoppers spend $9.3 billion in 24 hours". Tech in Asia. https://www.techinasia.com/china-alibaba-singles-day-2014-spending-total/. Retrieved December 5, 2014. 
  16. Bigne, Enrique (2005). "The Impact of Internet User Shopping Patterns and Demographics on Consumer Mobile Buying Behavior". Journal of Electronic Commerce Research 6 (3). http://www.csulb.edu/journals/jecr/issues/20053/paper3.pdf. 
  17. Kannan, P. K; Alice Li, Hongshuang (2017). "Digital Marketing: A framework, review and research agenda". International Journal of research in Marketing 34 (1): 22–45. doi:10.1016/j.ijresmar.2016.11.006. https://doi.org/10.1016/j.ijresmar.2016.11.006. 
  18. Pappas, N (March 2016). "Marketing Strategies perceived risks, and consumer trust in online behaviour". Journal of Retailing and Consumer Services 29: 92–103. doi:10.1016/j.jretconser.2015.11.007. https://doi.org/10.1016/j.jretconser.2015.11.007. 
  19. Kawai, F; Tagg, S (July 2017). "The construction of online shopping experience: A repertory grid approach". Computers in Human Behavior 72: 222–232. doi:10.1016/j.chb.2017.02.055. https://doi.org/10.1016/j.chb.2017.02.055. 
  20. PCI Security Standards Council. "PCI Data Storage Do's and Don'ts". https://www.pcisecuritystandards.org/pdfs/pci_fs_data_storage.pdf. Retrieved 24 March 2013. 
  21. Lopresti, Michael (September 1, 2007). "Bill-2-Phone Lets Customers Add Online Purchases to Their Phone Bill". Allbusiness.com. http://www.allbusiness.com/media-telecommunications/8910400-1.html. Retrieved 23 November 2010. 
  22. Geena Rao (July 19, 2010). "Mopay Now Allows You To Bill Mobile Payments To A Landline Account". TechCrunch.com. https://techcrunch.com/2010/07/19/mopay-now-allows-you-to-bill-mobile-payments-to-a-land-line-account/. Retrieved 23 November 2010. 
  23. Walker, John (2007-11-22). "RPS Exclusive: Gabe Newell Interview". Rock, Paper, Shotgun. http://www.rockpapershotgun.com/2007/11/21/rps-exclusive-gabe-newell-interview/. Retrieved 2013-06-28. "The worst days [for game development] were the cartridge days for the NES. It was a huge risk – you had all this money tied up in silicon in a warehouse somewhere, and so you'd be conservative in the decisions you felt you could make, very conservative in the IPs you signed, your art direction would not change, and so on. Now it's the opposite extreme: we can put something up on Steam, deliver it to people all around the world, make changes. We can take more interesting risks.[...] Retail doesn't know how to deal with those games. On Steam [a digital distributor] there's no shelf-space restriction. It's great because they're a bunch of old, orphaned games." 
  24. "How Does Shopping Cart Software Works – Product Databases". 15 Jan 2004. http://www.practicalecommerce.com/articles/100112-cart_intro. Retrieved 7 Feb 2017. 
  25. Jarvenpaa, S. L.; Todd, P. A. (1997). "Consumer reactions to electronic shopping on the world wide web". International Journal of Electronic Commerce 1: 59–88. doi:10.1080/10864415.1996.11518283.  https://dx.doi.org/10.1080%2F10864415.1996.11518283
  26. Peterson, R. A.; Balasubramanian, S.; Bronnenberg, B. J. (1997). "Exploring the implications of the Internet for consumer marketing". Journal of the Academy of Marketing Science 25: 329–346. doi:10.1177/0092070397254005.  https://dx.doi.org/10.1177%2F0092070397254005
  27. Stephen; Liou, Juhn-Shiuan (2004). "A framework for internet channel evaluation". International Journal of Information & Management 24: 473–488. http://www.slideshare.net/m9821735856/internet-channel-evalution. 
  28. Mehrabian, A., & Russel J.A. (1974) An Approach to Environmental Psychology. Cambridge, MA: The MIT Press.
  29. Huang, M (2000). "Information load: its relationship to online exploratory and shopping behavior". International Journal of Information Management 20: 337–347. doi:10.1016/s0268-4012(00)00027-x.  https://dx.doi.org/10.1016%2Fs0268-4012%2800%2900027-x
  30. Campbell, D.J. (1988) Task complexity: A review and analysis. Academy of Management Review, 13(1), 40–52.
  31. Falk, Louis K.; Sockel, Hy; Chen, Kuanchin (2005). "E-Commerce and Consumer's Expectations: What Makes a Website Work". Journal of Website Promotion 1 (1): 65–75. doi:10.1300/j238v01n01_06.  https://dx.doi.org/10.1300%2Fj238v01n01_06
  32. Parker, Christopher J.; Wang, Huchen (2016). "Examining hedonic and utilitarian motivations for m-commerce fashion retail app engagement". Journal of Fashion Marketing and Management 20 (4): 487–506. doi:10.1108/JFMM-02-2016-0015. http://www.emeraldinsight.com/doi/abs/10.1108/JFMM-02-2016-0015. 
  33. "Consumers and their online shopping expectations – Ecommerce News". 20 February 2015. http://ecommercenews.eu/consumers-online-shopping-expectations/. Retrieved 29 August 2016. 
  34. Sherry Y. Chen en Robert D. Macredie, "The assessment of usability of electronic shopping: A heuristic evaluation", International Journal of Information Management 25 (2005), 516–532
  35. "Best Buy looks to new products to push sales". Minneapolis News.Net. 26 August 2014. http://www.minneapolisnews.net/index.php/sid/225119543. Retrieved 28 August 2014. 
  36. What Americans Told Us About Online Shopping Says A Lot About Amazon https://www.npr.org/2018/06/06/615137239/what-americans-told-us-about-online-shopping-says-a-lot-about-amazon
  37. "China's Internet users reach 564 mln". news.xinhuanet.com. 2013-01-15. http://news.xinhuanet.com/english/sci/2013-01/15/c_132104473.htm. Retrieved 2013-01-15. 
  38. Hsiao, Ming-Hsiung (2009). "Shopping mode choice: Physical store shopping versus e-shopping". Transportation Research Part E: Logistics and Transportation Review 45 (1): 86–95. doi:10.1016/j.tre.2008.06.002. https://doi.org/10.1016/j.tre.2008.06.002. 
  39. "A guide for businesses on distance selling". Office of fair trading. 2004. http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf. Retrieved 19 March 2014. 
  40. Online Shoppers Say They Rarely Return Purchases. Why? https://www.npr.org/2018/06/08/617858833/online-shoppers-say-they-rarely-return-purchases-why
  41. Denise J., Deveau (14 January 2010). "Keeping It Real for Cross-Border Online Shoppers". ecommercetimes.com. ECT News Network. http://www.ecommercetimes.com/story/69105.html. Retrieved 19 March 2014. 
  42. Nielsen, "Online Shopping Trends", (USA: The Nielsen Company, 2010)
  43. Bonsoni.com on July 10, 2011 (2011-07-10). "Research shows word of mouth drives online sales". Bonsoni.com. http://www.bonsoni.com/blog/research-shows-word-of-mouth-drives-online-sales/. Retrieved 2012-01-19. 
  44. "Nielsen Global Online Shopping Report". Blog.nielsen.com. 2010-06-29. http://blog.nielsen.com/nielsenwire/consumer/global-online-shopping-report/. Retrieved 2012-01-19. 
  45. Marketingland.com on July 9, 2012 (2012-06-09). "Infographic: What We Do Online". Marketingland.com. http://marketingland.com/infographic-what-do-we-do-online-16031. Retrieved 2013-06-14. 
More
Upload a video for this entry
Information
Subjects: Economics
Contributor MDPI registered users' name will be linked to their SciProfiles pages. To register with us, please refer to https://encyclopedia.pub/register :
View Times: 32.5K
Entry Collection: HandWiki
Revision: 1 time (View History)
Update Date: 12 Oct 2022
Notice
You are not a member of the advisory board for this topic. If you want to update advisory board member profile, please contact office@encyclopedia.pub.
OK
Confirm
Only members of the Encyclopedia advisory board for this topic are allowed to note entries. Would you like to become an advisory board member of the Encyclopedia?
Yes
No
${ textCharacter }/${ maxCharacter }
Submit
Cancel
There is no comment~
${ textCharacter }/${ maxCharacter }
Submit
Cancel
${ selectedItem.replyTextCharacter }/${ selectedItem.replyMaxCharacter }
Submit
Cancel
Confirm
Are you sure to Delete?
Yes No
Academic Video Service