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Digital Transformation in Higher Education
Digital transformation in higher education does not merely refer to a technological transformation. From an institutional perspective, the digital transformation in a broad sense is understood as a way to determine the stakeholder needs and behaviors in advance, and to provide education, research, and social services in line with the demands of the pupils who take advantage of the services in a changing environment. For this reason, digital transformation in education is being implemented worldwide step-by-step, with attention being paid to helping students with digital tools that can be reachable wherever there is an online computer terminal. Saving time and resources by means of online management and tuition seems to be the consolidated challenge. This means the digitalization of core services, having academics and students with advanced digital capabilities, and decision support systems that can adapt to changing circumstances.
2. An Institutional Perspective of Digital Transfomation in Universities
Identification, where the competences required should span from the ability to monitor, analyze, and comprehend the benefits of technological trends, to the deep knowledge of the organizational business structures, processes, strategies, in order to disclose possible convergences between the two;
Definition, which includes the setting of the necessary resources and tools for starting the digital transformation process. The competences required should be at the organizational level (resource management, and so on), and at motivational level, so that a common vision of the process of transformation can be effectively communicated and shared among diverse actors;
Design, where the technical competences for integration purposes, as well as business process design competences for process re-design, are both necessary;
Development: Project management competences are highly required in this phase for the organizational and coordination aspects of the project;
Evaluation: in this phase data analysis capabilities facilitate the evaluation of the risks and the impact of the project in terms of a high volume of data that should be gathered, elaborated, interpreted, and communicated;
Communication. In this phase, a set of competences are related to leadership, communication skills, persuasion techniques, and the ability to gain approval for the project results.
The entry is from 10.3390/su13179850
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