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HandWiki. Lithium Technologies. Encyclopedia. Available online: https://encyclopedia.pub/entry/35205 (accessed on 22 September 2026).
HandWiki. Lithium Technologies. Encyclopedia. Available at: https://encyclopedia.pub/entry/35205. Accessed September 22, 2026.
HandWiki. "Lithium Technologies" Encyclopedia, https://encyclopedia.pub/entry/35205 (accessed September 22, 2026).
HandWiki. (2022, November 18). Lithium Technologies. In Encyclopedia. https://encyclopedia.pub/entry/35205
HandWiki. "Lithium Technologies." Encyclopedia. Web. 18 November, 2022.
Lithium Technologies
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The content is sourced from: https://handwiki.org/wiki/Company:Lithium_Technologies

Lithium Technologies is a San Francisco-based provider of software that allows businesses to connect with their customers on social media and digital channels. Lithium was founded in 2001 as a spin-out from GX Media, which created technologies for professional rankings and tournaments and now hosts a number of popular gaming sites. The company's founders include Dennis Fong, Lyle Fong, Michel Thouati, Kirk Yokomizo, John Joh, Nader Alizadeh, Michael Yang, and Matt Ayres. The Lithium platform comprises a set of products for digital marketing and social customer support, including Lithium Communities, which act as the hub for a brand's digital conversations; Lithium Response, a social customer care tool; and Lithium Reach a social media management tool. Klout data powers the Lithium platform with its proprietary algorithms and volume of data with over 750M scored profiles." Lithium's SaaS platform combines online customer community applications such as forums, blogs, innovation management, product reviews, and tribal knowledge bases with the broader social web and traditional CRM business processes, resulting in a wide range of online customer interaction methods. Stemming from its gaming roots, the platform incorporates elaborate rating systems for contributors, with ranks, badges, and "kudos counts". Lithium hosts an annual user conference, LiNC (Lithium Networking Conference) designed to give digital strategists a deeper understanding of trends in social customer engagement. Since its inception in 2008, the event has grown 1,100% to 900+ attendees in 2016. In 2017, the company held a series of localized LiNC events in cities like London, San Francisco, and Sydney.

social web social media digital marketing

References

  1. McKay, Lauren (June 2010). "Crafting a Community". CRM Magazine. http://www.destinationcrm.com/Articles/Editorial/Magazine-Features/Crafting-a-Community-67442.aspx. 
  2. null
  3. Wang, Ray (May 11, 2010). "News Analysis: Lithium's Acquisition of Scout Labs Ups The Ante in Social CRM". Enterprise Irregulars. http://www.enterpriseirregulars.com/17702/news-analysis-lithium%E2%80%99s-acquisition-of-scout-labs-ups-the-ante-in-social-crm. 
  4. "Lithium Names Enterprise Software Veteran Rob Tarkoff as Chief Executive Officer" (Press release). Lithium Technologies. August 22, 2011. Archived from the original on November 26, 2011. https://web.archive.org/web/20111126044920/http://www.lithium.com/who-we-are/events/press-releases/2011/lithium-names-enterprise-software-veteran-rob-tarkoff-as-chief-executive-officer
  5. "With Fresh $53M, Lithium Aims To Tame Social Media - Venture Capital Dispatch - WSJ". Blogs.wsj.com. 2012-01-05. https://blogs.wsj.com/venturecapital/2012/01/05/with-fresh-53m-lithium-technologies-aims-to-tame-social-media/?mod=google_news_blog. Retrieved 2014-02-13. 
  6. "Geoffrey Moore Joins Lithium Board of Directors". Lithium. Archived from the original on 2012-08-08. https://web.archive.org/web/20120808073523/http://www.lithium.com/news-events/press-releases/2012/lithium-technologies-strengthens-board-with-tech-visionary-geoffrey-moore. Retrieved 2014-02-13. 
  7. "Lithium Acquires Social CRM Application For Call Centers, Social Dynamx". TechCrunch. 2012-10-09. https://techcrunch.com/2012/10/09/lithium-acquires-social-crm-application-for-call-centers-social-dynamx/. Retrieved 2014-02-13. 
  8. "Lithium Technologies Acquires Social Dynamx, Joining Two Players in Rapidly Changing Field of Social Marketing - Venture Capital Dispatch - WSJ". Blogs.wsj.com. 2012-10-09. https://blogs.wsj.com/venturecapital/2012/10/09/the-daily-start-up-lithium-technologies-acquires-social-dynamx-pairing-social-marketers/?mod=google_news_blog. Retrieved 2014-02-13. 
  9. "Technologies Acquires Social Dynamx". Lithium. 2012-10-09. Archived from the original on 2013-11-06. https://web.archive.org/web/20131106110914/http://lithium.com/news-events/press-releases/2012/lithium-technologies-acquires-social-dynamx-to-deliver-first-end-to-end-social-customer-experience-platform-launches-lithium-social-web. Retrieved 2014-02-13. 
  10. "Announces $50 Million in Mezzanine Financing". Lithium. 2013-09-03. http://lithium.com/news-events/press-releases/2013/lithium-announces-$50-million-in-mezzanine-financing. Retrieved 2014-02-13. 
  11. Ha, Anthony (March 27, 2014). "Lithium Technologies to buy Klout". Techcrunch. https://techcrunch.com/2014/03/27/lithium-acquires-klout/. Retrieved March 27, 2014. 
  12. "Lithium launches Klout-powered Reach to put the social back in social media marketing". https://venturebeat.com/2016/06/09/lithium-launches-klout-powered-reach-to-put-the-social-back-in-social-media-marketing/. 
  13. "Lithium | Facebook Marketing Partners". https://facebookmarketingpartners.com/marketing-partners/lithium/. 
  14. "Find a partner". https://partners.twitter.com/en/find-a-partner.html. 
  15. GmbH, finanzen.net. "Spredfast and Lithium Technologies Announce Merger | Markets Insider". markets.businessinsider.com. https://markets.businessinsider.com/news/stocks/spredfast-and-lithium-technologies-announce-merger-1027506934. 
  16. Cheng, Roger (December 2, 2009). "Squeezing Web Sites Onto Cellphones: Businesses Try to Shift Online Communities, Consumer Forums to Places Tailored for Wireless Users". Wall Street Journal. https://www.wsj.com/articles/SB10001424052748703939404574568242989515828. 
  17. Reedy1, Sarah (April 10, 2009). "Addicted gamers could save carriers millions". Connected Planet Online. Archived from the original on August 7, 2011. https://web.archive.org/web/20110807102941/http://connectedplanetonline.com/residential_services/news/gaming-social-networking-lithium-0410/. 
  18. Basich, Zoran (2012-09-27). "Looking for the 'Next Big Thing'? Ranking the Top 50 Start-Ups". WSJ.com. https://www.wsj.com/articles/SB10000872396390444813104578018940187057924. Retrieved 2014-02-13. 
  19. "Technologies Positioned in the "Leaders" Quadrant of the Magic Quadrant for Social CRM". Lithium. Archived from the original on 2012-10-08. https://web.archive.org/web/20121008061602/http://www.lithium.com/news-events/press-releases/2012/lithium-technologies-positioned-in-the-leaders-quadrant-of-the-magic-quadrant-for-social-crm. Retrieved 2014-02-13. 
  20. "Glassdoor - Best Small and Medium Companies to Work For 2014". https://www.glassdoor.com/Award/Best-Small-and-Medium-Companies-to-Work-For-2014-LST_KQ0,48.htm. 
  21. "Magic Quadrant for the CRM Customer Engagement Center". https://www.gartner.com/doc/2718417/magic-quadrant-crm-customer-engagement. 
  22. "Magic Quadrant for the CRM Customer Engagement Center". https://www.gartner.com/doc/3038117/magic-quadrant-crm-customer-engagement. 
  23. "Active Ingredients wins 2015 WebAward for Lithium Website". http://www.webaward.org/winner.asp?eid=32002#.WAaSG48rJmM. 
  24. Greenberg, Paul. "Lithium: Watchlist 2016 Elite, LiNC 2016...Total(ly) communities | ZDNet". http://www.zdnet.com/article/lithium-watchlist-2016-elite-linc-2016-totally-communities/. 
  25. Greenberg, Paul. "And the winners of the 2016 CRM Watchlist are... | ZDNet". http://www.zdnet.com/article/and-the-winners-of-the-2016-crm-watchlist-are/. 
  26. "IDC MarketScape Provides First Vendor Assessment of the Worldwide Online Communities Market". http://www.idc.com/getdoc.jsp?containerId=prUS41735116. 
  27. Konrad, Alex. "#96 Lithium Technologies - pg.96". https://www.forbes.com/pictures/fhgl45kjkj/96-lithium-technologies/#1925d204554c. 
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