MSP360 Backup (former CloudBerry Backup) is an online backup app developed by MSP360. The software is integrated with 3rd-party cloud storage providers and supports data backup and restore for Windows (desktop and servers), macOS and Linux. Additionally, it offers support for Microsoft SQL Server, Microsoft Exchange, VMware, Hyper-V, Office 365 and G Suite (Google Apps). MSP360 Backup is available in several commercial editions as well as a free offering (MSP360 Backup Desktop Free). MSP360 Managed Backup is a SaaS solution and is designed to help manage backup and recovery across multiple computers or servers.
MSP360 Backup is designed to automate the backup and recovery of files, folders, and system images. It is storage-agnostic, meaning storage is decoupled from the backup license. Customers work directly with the cloud storage providers that have the pricing and features they need. MSP360 Backup supports over 20 cloud storage providers, including: Amazon S3, Amazon Glacier, Microsoft Azure, Google Cloud Platform, Backblaze B2, Wasabi, OpenStack, S3 Compatible, and others. MSP360 Backup supports multiple data storage tiers, including lower cost options like Microsoft Azure Cool Blob Storage and Archive Blob Storage, Amazon S3 Infrequent Access and Glacier, and Google Cloud Storage Nearline and Coldline.
In late 2011, MSP360 released a Windows Server Edition, followed by support for Microsoft SQL Server, Microsoft Exchange, and Bare Metal Restore.
MSP360 Backup is written primarily in the C# and C++. programming languages. Windows versions also rely on .NET, while MSP360 Managed Backup is built using C#, Asp.NET, Angular, and Node.js.
MSP360 Backup provides backup and recovery functionality to / from the cloud, local storage, and network shares.
Backup and recovery plans can be configured using a graphical user interface. A command-line interface is also available for all editions of MSP360 Backup on all supported operating systems (Windows, macOS, and Linux).
MSP360 has developed a proprietary block-level algorithm that speeds data uploads during backups to the cloud. In addition, the company uses a proprietary image-based algorithm to back up complete systems as image files, while retaining the ability to recover only specific files from within those images, if desired.
MSP360 Backup supports the recovery of images directly to cloud-based virtual server services such as Amazon EC2, Azure Virtual Machines, and Google Compute Engine, as well as to bare-metal devices. The product can restore system images to computers with no operating system installed by using bootable USB or ISO disk images.
MSP360 Backup software supports synthetic full backup functionality for Amazon S3 and Wasabi Hot Storage. When performing a typical incremental backup sequence, it is advised to perform full backups from time to time. Which is time and resource consuming. To reduce the bandwidth and amount of data uploaded, with synthetic full backup feature software scans the data, previously backed up to the storage and uploads only new and modified blocks instead of the full set of files. According to MSP360 tests, synthetic full backups are up to 80 percent faster than a typical full image-based backup.
MSP360 Backup can perform backups of Microsoft SQL Server and Microsoft Exchange databases and recover them to an active, running state. On Linux, MSP360 Backup allows users to back up files and folders to cloud storage. The product supports a variety of Linux distributions, including: Ubuntu, Debian, SUSE, Red Hat, Fedora, CentOS, Oracle Linux and Amazon Linux.
MSP360 Backup can be configured to perform a complete backup of a file directory or disk image. It also supports incremental backup functionality at the block level, meaning that users are able to back up only new or updated portions of files after an initial backup has been completed.
Backups can be executed manually or via custom schedules.
MSP360 Backup provides flexible data recovery options. Backups can be restored to physical, virtual, or cloud virtual machines. The product can restore all files from a backup, or recover selected individual files. The product includes a recovery wizard that guides users through the data restoration process.
MSP360 features also include:
MSP360 Backup is available in several editions, each designed to address different use cases. Windows Desktop edition is intended for file and image-based backups, whereas the Windows Server, Microsoft Exchange, Microsoft SQL Server, and Ultimate editions are designed to meet the needs of businesses running Windows Server. MacOS and Linux editions address backup needs on those platforms.
Pricing for MSP360 products is based on a one-time purchase fee. Purchasers pay the one-time fee for each computer, server or other devices on which they want to operate MSP360. Pricing is per device, not per user; once a license has been purchased for a device, there is no limit on the number of users or accounts that can operate the product from that device or how long they can use the product.
Free versions of CloudBerry Backup are available for personal use as well.
MSP360 Managed Backup is a SaaS solution designed for managed service providers (MSPs) and businesses that need a way to centrally manage backup with their customers and within their environments. The hosted SaaS solution provides the means to manage and monitor large environments from a single dashboard. 
MSP360 Managed Backup uses a subscription-based licensing model. It supports white-labeling / rebranded so managed service providers can sell backup as a service under their own brand.
MSP360 Managed Backup is integrated with Autotask, ConnectWise, Optitune, Office 365, Google G Suite, SyncroMSP, and NinjaRMM.
MSP360 Backup has received several awards, including the latest Silver Stevie Award in 2018. The product has constantly been ranked as one of the market leaders by G2 Crowd, which updates its rankings every three months.
MSP360, the developer of MSP360 Backup, is a Gold winner in the SMB Product of the Year category in Best in Biz Awards 2018 International.