5. Awareness Barriers
shows 10 awareness barriers from 64 general safety barriers that hinder the implementation of safety in AEC industry; beside that, “Low level educated, lack of experience and lack of knowledge” was in first position between the rest barriers based on the number of sources that considered it as a barrier that hinders the implementation of safety in AEC industry. Most construction workers are poorly educated, which is a barrier to improved safety performance [
6,
63]. Workers have practical skills but lack knowledge and theoretical applications. They do the specific work only to do their duty as a worker, and their main concern is to carry out the task given. Differences in age show a different level of awareness. Young workers often do not have the experience of recognizing and avoiding workplace hazards. The lack of experience sets young workers at greater risk of injury, illness, and death [
1]. Reference [
42] found that older workers showed more positive attitudes towards safety. Experts have also noticed that older workers are more concerned about safety at work than younger workers in the industry. Young people are enthusiastic and sometimes careless, but, as they age, along with the physical endurance and daringness of workers, they begin to act more responsibly to protect themselves. This result is due to the fact that education, experience, and knowledge are related to the extent to which risks and accidents can be avoided and the extent to which employees comply with H&S standards on site.
Figure 4. Awareness barriers based on number of sources.
“Lack of safety signage board” and “Low level of awareness among contractors of the importance and need for training” were in last position between the rest of the barriers based on the number of sources that considered it as a barrier that hinders the implementation of safety in AEC industry. In promoting safety in the AEC industry, H&S training plays an important role. However, the level of awareness among contractors of the need for such training is unsatisfactory. They often believe that their money should be better spent on meeting their training allocations [
16]. Reference [
19] clarifies that there is lack of awareness of the H&S regulations provided in the companies, as well as poor awareness of OHS [
52].
During the process of identification and classifying of the barriers in the sources which were reviewed, many ways to improve safety performance in AEC industry were found, such as the following:
Identify Clear Goals and Objectives: The goals and objectives of the program must be clearly defined and provide a specific timetable contain this goal. The goals serve as a strategy that needs to be frequently measured and improved in the short term (one year), intermediate (3 years) and long term (5 years) [
92]. Reference [
35] explained that setting goals can contribute to reducing the unsafe acts of workers, whereas unsafe acts can be closely monitored by goal setting, and policies and procedures to limit them are identified. In addition, goal setting should be communicated through writing the safety plan clearly and comprehensively [
93].
Safety regulation: Studies [
40,
78] mentioned that, in Kuwait and China, respectively, there was agreement among survey participants that safety regulation is important to reduce accidents at construction sites. The conclusion is that accidents are caused by a vast range of factors, some of which is a lack of awareness of safety regulation and failure to implement safety rules.
Obtain Commitment from Management: Managers must adhere to the safety program and not just a paper program [
92], but through the formation of a committee composed of supervisors, workers, agents of main contractors, agents of the owner, and consultants of OHS in order to address safety issues. A regular meeting should be held by this committee (e.g., weekly or biweekly) to address H&S by conducting an examination, discussing job hazard analysis, or steering safety and training meetings [
93]. In addition, they must allocate adequate resources and adequate funding to the program [
92,
93,
94].
Effective communication between site staff: The communication is an effective strategy, where it is one of the key components with regard to managing personnel in the construction sector. Poor communication is a key factor in seven percent of accidents on site. There should be a way staff member at the site can communicate their views and opinions regarding the H&S aspects of the site. This process helps to develop a culture of safety through on-site communication. In addition, site staff are supported to discuss the different problems identified between them, as well as with the site’s management [
95].
Role of Government: The government plays a key role in safety, as it requires each contractor to offer necessary documents, such as a building authorization and the location of the area. The government will impose a contractor’s insurance fee, which will be refunded if the contractor complies with the safety requirements at the end of the work [
78,
82]. The government will arrange visits to construction sites to ensure that site safety measures are implemented [
40,
82].
Training programs: Lack of training indicates that workers are unable to do their jobs well. Training clearly has a role to play in identifying management practices to enhance safety performance and should provide proper training for all their workers [
35,
71]. While Reference [
96] was found that training is not associated to the implementation of H&S in construction sites. Most companies do not have continuous training on safety because of the cost reason. In addition, they do not have enough time to train.
The type of employees training must of course depend on the type of work [
35,
71]. It is essential that anybody working on the site have at least eight hours of safety training or training in information safety [
78]. Training usually begins with the direction of workers and carries on where workers need to be more educated about the particular features of the work they do [
82]. As we know, training will make workers more efficient in their job performance and increase the awareness of staff about hazardous tasks, thus increasing the company’s income. Therefore, the company should not neglect training [
35,
71]. Safety training has several advantages, wherein workers learn safe behavior and technical skills. It can be used to teach safe behaviors, provide practice time, and motivate workers to perform operations safely [
20]. And safety training may include reviewing project-specific or task specific hazard communication, methods of safe works behavior company, policies, and H&S objectives [
93], as well as worker orientation, safety induction, and toolbox talks [
82]. It may include topics, such as workers’ rights and responsibilities, falling downhill, hot work, electrical safety, personal protection equipment, first aid, and emergency procedures [
35,
40].
Safety record system: Useful information that can be used effectively to reduce or even eliminate expected risks can be provided in the safety record [
78]. The accident reporting program in Hong Kong was found to be the most significant contributor to reducing the on-site recurrence of incidents [
78]. Recordkeeping activities include records of all incidents, including data, such as time, location, workplace conditions, or cause. This also includes data analysis of incidents to detect trends and weaknesses in company safety programs or poor implementation of the program. Then, the manager spends his time finding a solution to the issue [
82,
93].
Conduct regular safety meetings to inform staff of external problems at the site: Regular meetings on H&S are necessary for communicating H&S data to all stakeholders [
78,
82]. And a well-planned safety meeting creates excellent spirits [
40]. When the employee is satisfied that the employer is interested with safety at the workplace, the employee will comply with H&S guidelines and perform the work in a safe manner [
40,
82]. The safety program has to provide monthly, if not weekly, meetings to talk about workplace risks, conditions that may affect safety. And, to find a solution, they should also to encourage all workers to express their views and make recommendations without any repercussions or insults [
95]. To make safety meetings more effective, more substantive and current material is needed by a variety of qualified speakers. It may also be appropriate to hold smaller meetings for specific crafts, with more discussion on immediate problems [
40].
Select contractors with High Safety Performance: Contractual contractors shall be appointed with a good safety performance record during the bidding process by the consultant. Contractor’s attitudes towards safety range from minimum commitment to full compliance, and the owners concerned should, therefore, take into consideration the previous safety performance of the contractors during the bidding process and upon awarding the contract. [
71,
92,
93,
94].
Personnel Selection: Some accidents occur as a result of wrong personal behavior. Some employees are more susceptible to accidents than others, while some other employees have a preventive attitude towards accidents. Employees are selected based on personal behavior, family stability, and alcohol and drug testing, which are examined before the employee is approved [
71,
97].
Inform employees of risks and potential issues before starting work: Timely information is one of the main aspects of efficient management of employees in the AEC industry and extremely impacts site safety level, such as providing an overview of the various safety requirements of the site and related problems [
95].
Use signage to help the movement of individuals in and around the site: It is essential that all construction sites have a uniform signaling system that all stakeholders understand to prevent risk. Signal symbols should appear in appropriate locations and must be obtainable in the safety manual. However, it is the responsibility of the contractor to make certain that all the signers are conscious of all the signs they must recognize. The color of the warning signs should attract viewer’s attention [
82].
Establish the Responsibilities of Safety Supervisor: Managers and supervisors adopt teamwork to develop and manage the safety program [
92]. The best way to develop this is to assign a full-time safety supervisor [
82,
98]. The primary responsibility of this individual is to perform and guide the implementation of the elements of the H&S program [
93], such as inspect and monitor site safety, as well as monitor the implementation of site safety laws and policies [
98]. While H&S inspections are a way for management to identify the H&S conditions of sites [
82], they can also help to identify the nature of the safety conditions on the site [
40]. In addition, through inspection, it is ascertained whether workers apply the knowledge they receive through the safety training [
16]. The use of safety inspections has had a positive impact on the Company’s initiative to control losses [
40]. It was noted that the accident rates were low in the projects where inspections were conducted regularly [
40,
82].
The company must design a suitable work schedule for each department that fits its mode of working in order to reduce fatigue and stress of workers: Workers feel tired and stressed due to excessive work, pressure, and irregular work schedule, reducing work performance and causing accidents occur. Therefore, work should not be done for long periods (extra work). Workers who work at night must receive adequate rest on the day and qualify to continue their work at night. To minimize accidents caused by fatigue, the worker must feel comfortable even if he has been working hard all day, as that provides an appropriate working environment reduces the fatigue of workers [
35].
Job hazard analysis (JHA): Job hazard analysis is one of the management tools that are used in the fields of professional safety training and accident prevention, and it provides staff with a guide to each step so as to perform each step safely and efficiently [
99]. It may begin by reviewing construction process-related activities and by identifying potential serious exposures that may result in injury. Other sources may use OSHA records, reports of infringements, reports of accident investigations, workers interviews, or just intuition to identify risks and accidents [
93]. The cooperation between the designer and the client will result in safety risk analysis for each project option.
Risk Assessment: Risk assessment is the extent to which people can be hurt and how severe. Construction activities are exposed to many risks, so it is necessary to assess and manage these risks through an organized risk assessment process so that appropriate controls can be taken on the basis of potential and potential risk. The risk should be assessed by the employees; if the worker’s experience is not sufficient, the company must provide the person have experience to assist him [
71,
82].
Emergency plan: Create an emergency plan for use in the event of death or emergency, and then put either the owner or the insurance company and resources responsible to solve it [
82,
93]. The plan aims to seek medical and other support services in the area and to ensure that the first aid store is adequately equipped to meet all potential emergencies identified [
40,
89,
99].
Reward Policy: To improve workplace safety culture in construction, the establishment of a reward system is essential in parallel with safety education and training. Further, the safety based on incentive program enhances the reporting of accidents or any unsafe act that leads to an accident. As incentives work to encourage workers to monitor their safety behaviors and avoid stray and unsafe behaviors [
71,
82,
100].
Reference [
45] suggested that production incentive should be in compliance with high safety performance. The reward system can be either a monetary or an upgrade. Disciplinary action is a form of punishment for a worker who violates on-site safety instructions. Therefore, the combination of reward and punishment can be seen as a strategy for learning safe behaviors among site workers [
61,
71,
89,
101].
Providing Safe Equipment and Tools: The use of safe machinery and facilities is necessary to keep the H&S of site workers. With technology in the AEC industry, the design of machines has been improved. Although this approach has reduced the number of accidents, it is at the same time causing a new type of accident. For example, new workers who are not familiar with enterprise technology are causing accidents on construction projects [
71].
Provide first-aid: Provide primary care for the injured person by a specialist. First aid will not eliminate the risks but only to reduce potential risks to the person who may be exposed. It is, therefore, necessary to provide first aid at each site [
82].
Provide Personal Protective Equipment (PPE): PPE as any equipment worn by a person at work to protect him or her from hazards to H&S and any additional accessories is designed to protect him or her while performing the task. In order to achieve a safe and healthy condition in construction sites, it is necessary to have PPE for workers. Among the obligations of senior management is to make sure that the safety equipment is sufficient [
16]. Personal protective equipment (PPE) includes hard hats, gloves, boots, and eye/face goggles [
19]. Companies that do not provide personal protective equipment to their workers assert that such preventive measures are too expensive or that personal protective equipment often reduces workers’ ability to move and productivity. In addition, there are also workers’ who make their own decision not to use personal protection equipment because of religious values [
89,
102,
103,
104]. Practical recommendations and safety measures towards the importance of the application of PPE in infrastructure projects like avoiding of the transmission of the COVID-19 [
105].
Safety budget: It is important to provide safety budget where, when provided, all strategies suggested can be implemented [
16].
summarizes ways to improve safety performance.
Figure 5. Ways to improve safety performance.