Future sustainability challenges that refer to population and employment are based on education, the key for sustainable development and human development. Innovations in education affect governance and policy by upholding laws and regulations. Presently, these are being reconstructed by new digital technologies such as artificial intelligence and the internet in flexibility and creative work
[36][24], developing skills among students and higher efficiency with enhanced teaching and learning
[37][25].
During the COVID-19 pandemic, organizations must act effectively and efficiently using relevant knowledge and innovation by utilizing information technology to manage the resources to remain sustainable
[35][23]; starkly, the pandemic revealed the importance of fundamental changes in HRM practices for dealing with people
[38][26]. HRM performed a significant function during the digital shift such as teaching and helping employees to handle digital platforms. Globally, the crisis required employees to have technological skills to perform their work remotely. Also, managers were required to obtain the skills to motivate and regulate their employees in this new scenario
[39][27]. Laursen and Foss
[40][28] have referred to the complementarities among several technologies and learning while addressing NHRM practices and innovation performance. Decision-makers need to respond immediately, considering crises are opportunities
[41][29]. Moreover, HR professionals should channel their energies towards enhancing and up skilling employee’s transformation to adapt to changed workplace practices to be flexible and lying on new innovative technology, such as digitizing the recruitment process to deal with contemporary or future predicaments
[22][9]. Furthermore, to expand the process of innovation, government, communities, and educational institutions should share schools in managing the knowledge sources like providing exceptional training and attending workshops to attain organizational learning full of spark innovation
[42][30], such as using current skillsets to infer new methods that facilitate a learning environment
[43][31], plus, the use of EdTech innovation to follow up-to-date trends to obtain effective outcomes in colleges and schools. The findings showed positive effects on learning outcomes in one of the Jordanian universities
[44][32]. The Jordanian educational system introduced personal computers two decades ago in collaboration with the British government, which was a significant innovation challenge which faced the educationalists
[45][33]. E-Learning as a teaching method was tested during the COVID-19 pandemic in the educational sector in Jordan, and the research found that the influence of E-learning education has both positive and negative aspects, and proper training is needed to achieve the proper benefits; this also guides the government to enhance E-learning as a teaching system even after COVID-19
[46][34]. Also, more readiness and contingency plans are needed in Jordan to develop an education system that supports distance learning
[7][35]. Besides, the time has come for educational organizations to continue to attract quality human capital and achieve a competitive advantage
[47][36].
The COVID-19 emergency pandemic shifted the attitudes of learning to the online style. In this study, Jordan, a Middle Eastern country with a 10 million strong population, showed good potential in the 2000s in using and applying information and communication technology (ICT) applications at moderate prices for ADSL and fiber-optics. The conventional face-to-face teaching and learning pattern was the norm. In sum, it is no longer optional to follow with online learning but a necessity because of the COVID-19 E-learning trial. Jordan is described as a limited resources country where the educational systems enjoy a great reputation. The education sector and institutions lead by using communication technology, establishing their infrastructure. Therefore, E-learning should be supported continuously by training and gaining technological skills for all staff and students
[48][37]. Grencikova et al.
[49][38] described the importance of creative HR practices linked with the performance in organizations. Their study argued the biggest challenge that faced HRM practices was dealing with the deficit of qualified, skilled, and motivated people in the global labor market. Researchers suggested creating an age-diverse group of employees participating in the distinct ideas of talented young people and senior’s work experience to be as trainers for other employees’ systematic training and development processes to introduce professionals in their knowledge, skills, and abilities to get the successful performance in their jobs and meet fluctuations in circumstances and requirements of their jobs in organizations.
NHRM practices have flexibleness and inventiveness to deal with complexity and accelerated varieties of the environment. Scholars have revealed a significant positive relationship linking NHRM practices and innovation performance in semi-government organizations based on IT- techniques
[1,2][39][3]; further, organizational sustainability depends on constant innovation. Innovation appears as is a significant technological tool that can upgrade in a new context over time
[1][39], During the COVID-19 period in the educational sector
[8][40].