1. Introduction
Changing market trend has created demands for product differentiation and personalisation. This trend shifts manufacturing from high-volume, low-mix production to high-mix, low-volume (HMLV) production
[1][2]. In a high-mix production, the non-repetitive products were made-to-order with distinct production routes on the production floor, each requiring its own setup and processing time in the factory
[3][4][5][6].
HMLV has a high degree of customisation
[3][7] that inevitably creates non-standard product routings on the shop floor. Therefore, accommodating the variability is critical for manufacturers in the HMLV industry. The HMLV industry includes part of the make-to-order (MTO) manufacturers that are in the versatile manufacturing companies (VMCs) category
[8]. In the VMCs’ HMLV environment, each order is completed individually, with a high variety of products and variable demands, which themselves are manufactured in small batches with little repetition. Unlike repeat business customizers (RBCs) of the MTO, which produces customized products continuously over the contract period, VMCs cannot entice customers to build a more stable, predictable and committed relationship
[7].
1.1. Industry 4.0 for Production Flexibility
Industry 4.0 is a concept of an interconnected system of real and virtual factories represented by cyber-physical systems (CPSs). A cyber-physical system is a system of collaborating computational elements that control physical entities. The CPSs are physical and engineering systems whose operations are monitored, coordinated, controlled, and integrated, based on the computing and communication core. Embedded system relies on sensors to record data and manipulate physical processes with the help of actuators operated in digital networks. With the core elements of connectedness, smart machines and products, decentralisation, big data, and cybersecurity
[9]. These elements deliver intelligence, connectedness, and responsiveness to changes
[10].
This flexibility of the Industry 4.0 concept also provides vital capabilities for HMLV manufacturers to handle the operation on small batches, down to batch-size-one. Industry 4.0 envisioned real-time, zero-setup-time production flexibility to meet the demand for personalisation and mass customisation
[11]. Two of the pillars of Industry 4.0 best reflect the production flexibility in HMLV—additive manufacturing and product identification, and traceability.
One of the vital Industry 4.0 technologies for flexible production is additive manufacturing and 3D printing technology
[12]. Three dimensional design data enables components to be built in layers by depositing material in fine powder form. Despite the initial high investment, additive manufacturing has a cost advantage for small volumes, with the capability for complex design, shorter time-to-market, and flexibility down to batch-size-one.
Traceability and product identification are the fundamentals of Industry 4.0 production flexibility. The ability to assign a unique ID to each component enables real-time control of the value chain over the product life cycle. Unique IDs make individual components identifiable throughout the production process; this allows dynamic, efficient production path planning down to individual components. Information on each component, such as origin, storage, state, and location, is retrievable instantly.
With the increase in costs in a high-wage economy, automation and robotic production has become more attractive for HMLV’s flexible manufacturing system
[13]. Flexible end effectors, advanced integrated peripheries, and easy programming are key enablers that make collaborative robots flexibly attractive for the HMLV industry.
1.2. Shop Configuration of High-Mix, Low-Volume
Most HMLV production is in a job shop environment where the routing sequences are random to allow the flexibility of the job to start and finish at any work centre for customisation
[7]. Shop configurations were unlikely to lie at the extremes; instead of a pure job shop environment, a dominant flow direction may exist
[14]. This form of job shop, which allows multi-directional routing with a dominant flow direction, is called a generalised job shop.
1.3. Challenges in High-Mix, Low-Volume
As consumers increasingly demand customised tailored products, manufacturers leverage the trend to differentiate themselves from their competitors. However, the HMLV manufacturing environment differs from conventional mass production’s high-volume, low-mix environment. Such an environment shows the following characteristics, which are challenging to the operational team:
[15]
Many different product numbers are produced in small quantities;
Various routing for all of the products [16][17];
Job shop manufacturing environments [18][19];
High variance in cycle time depending on the product type;
High variation of demand in different parts.
2. Current Status of High-Mix, Low-Volume Research
2.1. Number of Publications over the Two Decades
Figure 1 illustrates the number of documents obtained for the title and abstract screening (unfiltered documents) versus the final publications used for the data extraction (filtered documents). Over the selected period, around 40% were used for data extraction.
Figure 1. Distribution of publications each year: Unfiltered vs filtered documents.
The distribution of the extracted publications also shows three distinct phases: 2000–2008, 2009–2016, and 2017–October 2022. Therefore, the keyword co-occurrence analysis was carried out to identify the topics of interest during these phases.
2.1.1. Publication Keywords Co-Occurrence
2000–2008 Phase
The keywords are grouped into two clusters in the earliest time segment of the literature search in
Figure 2. The red cluster denotes work related to printed circuit board assembly (PCBA), while the green cluster relates to manufacturing simulation. The research keywords showed a considerable emphasis on the research on manufacturing printed circuit boards. Algorithms and simulations work was for optimisation in the production and operation management challenges, such as scheduling and levelling.
Figure 2. Publication keywords co-occurrence cluster during the 2000–2008 Phase.
2009–2016 Phase
From 2009 to 2016,
Figure 3 shows that new research topics emerged as there was more interest in automation and robotics in manufacturing industries, as the concept of Industry 4.0 could bring more flexibility for HMLV manufacturing.
Figure 3. Publication keywords co-occurrence according to topics’ average publication year (2009–2016 phase).
Earlier research, in the 2010s, mainly focused on algorithms, such as genetic algorithms, to solve production and operation management problems. However, after 2013, the implementation of HMLV in the automated production system became the focus. For example, the topic of production control involving automation and robotics was popular. Maintenance and product design were the two new important aspects of the research in an HMLV environment.
The research focuses also moved from PCBA to the challenges of the broader semiconductor industry. The HMLV job shop nature of the industry requires production planning and control. Two main topics were frequently discussed—maintenance and automation.
2017–2022 Phase
Figure 4 shows the topics of interest from 2017 to October 2022 with five main clusters. Yellow clusters are mainly on robotics and automation. Manual assembly and lean topics are shown in red. The dark blue cluster focuses mostly on production planning and control methods, such as order release and workload control with simulations. At the same time, light blue shows the manufacturing consideration of production resource management, such as scheduling, costs, decision making, and assembly machines. The green cluster shows Industry 4.0-related topics and the semiconductor industry. Meanwhile, purple relates operation research and management science with algorithms and optimisation.
Figure 4. Publication keyword co-occurrence cluster during the 2017–October 2022 phase.
The development in 2017–2022 in
Figure 5, saw a growing interest in research in the popular topics of Industry 4.0—robotics, artificial intelligence, the internet of things, and additive manufacturing.
Figure 5. Publication keyword co-occurrence according to topics’ average publication year (2017–October 2022 phase).
Research for industrial robotics and automation for flexible manufacturing were made to make robotic programming easier and more flexible. Techniques, such as deep learning, is a popular keyword in these studies. The concept of Industry 4.0 also hoped to improve the productivity of manual and semi-automated manufacturing. Therefore, human–robot collaboration was an area of interest to cater for the flexible HMLV manufacturing environment.
Instead of algorithms, the researchers looked at a broader ecosystem of production planning. Collecting production data in real-time to build big data, enables a more comprehensive data analysis for decision-making systems. Together with forecasting and reinforced learning, these were the three keywords that came up after 2020.
2.2. Industrial Sector of Research Publications
From
Figure 6, seventy-one percent of the documents obtained address the HMLV industry in general. This includes production planning, scheduling, sequencing, flow management, and layout design.
Figure 6. Research interest according to the industrial sector.
The semiconductor industry (12%) gathered significant research interest due to the nature of wafer manufacturing with a high variation of products. Next, the electronics manufacturing industry (9%) is also extensively researched, where most of them are concerned with optimising production for PCBA.
The engineering support industry, such as contract manufacturers for machined parts and the aerospace industry, are also involved in HMLV manufacturing. Other industries, such as automotive, furniture, apparel, food, and construction, were topics in one research article each.
2.3. Research Area in the Manufacturing System
Identifying the research areas and the industry involved in the literature showed that most HMLV research problems were generalised non-industry-specific topics. This is denoted as “General” in
Figure 7. At the same time, common industry-specific topics were identified independently.
Figure 7. Research area according to the industries.
The data show that the two most prominent industries with the most interest vested are the semiconductor industry and the electronics industry. Production and operation management research (‘PO management’) were the dominant researched topic, while less research was carried out on other parts of the production system.
2.4. Common Methodologies Used
Shown in
Figure 8, the most common methodologies used in the research for HMLV improvements are simulation, mathematical modelling, and an algorithm-based solution for production planning. With a considerable rise over the years, 114 out of 118 documents found had used this approach.
Figure 8. The trend of the most common methodologies.
While earlier research trends were in simulation and algorithm-based research to solve HMLV problems, there is a growing trend after 2013 for actual user testing of the research. These tests include real-world applications of their research into their selected manufacturing partners.
3. Automation and Robotic Production in High-Mix, Low-Volume Production
The need to cope with the demand for mass customisation and market challenges is pivoting towards extending the levels of industrial automation while being cost-effective and flexible
[13][20]. This chapter explores the research on automation, robotics, and human–robot collaboration for the HMLV.
3.1. Robotics in High-Mix, Low-Volume Manufacturing Systems
Robotics and automation in production systems were well covered in other literature reviews. Therefore this research covers the interest of robotics in production where HMLV were addressed.
3.1.1. Flexible Batch Manufacturing
Batch manufacturing systems are one of the manufacturing strategies for HMLV. The research addresses multi-robot coordination in flexible batch manufacturing systems to solve its bottleneck issue with developed algorithms and simulations
[21]. Meanwhile, working on the best robotic team configuration, Liemhetcharat and Veloso
[22] devised a synergy graph method to compose teams by selecting modules to fit the required tasks best.
3.1.2. Programming and Algorithm Training
A high variation of products meant that robots had to be programmed frequently. New methods and approaches are used to minimise the effort of setting up the robotic system. One of the most prominent ways of achieving this goal is to minimise the need for reprogramming to reduce the costs of employing robots, especially for SMEs
[23].
Traditionally, robot teaching involves recording the waypoints of the robot’s end-effector, and then the path is interpolated to generate trajectories. Recording the waypoints is time-consuming and does not have the adaptability for complex trajectories or geometries, since it is difficult to collect multiple waypoints via pure manual teaching
[24].
One of the lead-through ways is where the user manipulates the robot along the desired path to the desired target points, where the robot records the entire process. This form of learning by demonstration (LfD) is an easy way to program the robots intuitively. Ko, et al.
[25] expanded on this method by developing an algorithm to analyse segments of the operations. Then, human operators can perform corrections and evaluations to optimise the operations. Kito, et al.
[26] also optimised the training method by including the robot’s visual feedback and force sensors.
On the contrary, programming can be carried out without the actual robot, this is called offline programming. This method is performed virtually with the robot and its workplace in a virtual environment. The teaching of the robotic tasks is achieved on the virtual robot. Therefore, programmers can teach the robots without interrupting production processes, thus reducing the unnecessary downtime of the robots
[27]. Both teams, Ong et al. (2020) and Solyman et al. (2020), developed augmented reality systems where users can move around the work cell to define the target point and path the robot should follow.
Telemanipulation is an offline programming system where the operators guide robotic systems online, with interactive devices, due to the large flexibility from the high cognitive and perceptual capabilities of the human-in-the-loop robot teaching process. Telemanipulation’s limitations include portability, low accuracy, and cumbersome motion mapping methods. These limit the effective robot teaching in multi-degree-of-freedom (DoF) manipulation under force and path constraints.
Therefore, more straightforward and efficient solutions have been developed for telemanipulation. One such use case in the HMLV industry is in the aero-manufacturing industry. Tape masking is used to cover objects’ surfaces during industrial processes, such as plasma spraying, spray painting, and shot spending. Work is being carried out to improve the learning capability of the path that is taught by human telemanipulation to provide automation solutions, to free operators from these tedious and unhealthy workloads
[24][27].
To improve learning in actions that cannot be optimised due to unknown parameters, Sorensen, et al.
[28] developed a method with Bayesian optimisation for a generic iterative approach in robotic learning. The users set the correct outcome of the action (e.g., dropping a ring into a fixture), and a camera captures the desired outcome. Then, the robot iterates different parameters (distance, height, and angle) of the operation until the desired result (from the camera) is achieved. Therefore, the robot can automatically find the most reliable solution for the parameters.
3.2. Human–Robot Collaboration (HRC)
Human–robot collaboration (HRC) bridges the advantages of human operators and robotics by combining the robot’s precision, repeatability, and strength with human intelligence and flexibility under variable conditions
[29]. However, the safety of humans working in proximity to the robots and task allocation between the human–robot are the two main concerns of HRC for HMLV manufacturing.
3.2.1. Task Allocation
The efficient usage of collaborative robots has become a key role in the dynamic environments of the HMLV industry. To harness both the advantage of the operators and robots, Malik and Bilberg
[13] devised a method to evaluate the complexity of the assembly operations and distributed the task accordingly between humans and robots with consideration of the physical properties, methodology and safety. Similarly, Chen, Sekiyama, Cannella and Fukuda
[30] devised an algorithm to determine the suitable sub-task allocation strategy between humans and robots to maximise the effectiveness between assembly time and costs.
3.2.2. Safety and Trust
To improve the safety of humans working together with collaborative robots, Chen, et al.
[31] developed an algorithm that estimated human intention and determined the time when the task was transferred from human to robot. Another method of estimating human and robot activities and intentions has been proposed by Cramer, Cramer, Kellens and Demeester
[29]. It looked at object affordances—the interdependencies among objects, motions, and human activities, to develop an algorithm that predicts the actions of humans.
To improve the trust of humans towards collaborative robots, Palmarini, et al.
[32] designed an AR interface that provided situational awareness and spatial dialogue while working with a collaborative robot. As the operator performs the operation, they can see the robot’s operation in advance.