Topic Review
Theory of Planned Behavior in Energy-Saving Behaviors
People with physical impairments can help solve energy problems by participating in diverse energy-saving behaviors, such as switching off lights or turning off an air conditioner when not in use; however, they may struggle to participate in some behaviors due to mobility impairments. An energy-saving behavior is an individual action that aims to reduce energy consumption and the negative environmental impacts of energy consumption and production. The theory of planned behavior (TPB), which was proposed by Ajzen in 1985, is an extension of the theory of reasoned action (TRA).
  • 2.1K
  • 30 Sep 2022
Topic Review
Catalytic Actions of Transformation Catalysts
Transformation catalysts (TCs) are ways of organizing that take catalytic actions to connect, cohere, and amplify the efforts of numerous initiatives oriented towards resolving complex socio-ecological problems like the ones embedded in the UN's Sustainable Development Goals. TCs target systems-level solutions by working with narrative to bring about cognitive or paradigm shifts and orient towards systemic change. They take catalytic actions by connecting, cohering, and amplifying the actions of numerous otherwise unconnected actors. TCs use sensemaking processes to problematize and create urgency around key issues, through adopting a systems orientation. 
  • 2.1K
  • 28 Sep 2021
Topic Review
The Impact of Chatbots on Customer Loyalty
More and more companies have implemented chatbots on their websites to provide support to their visitors on a 24/7 basis. The new customer wants to spend less and less time and therefore expects to reach a company anytime and anywhere, regardless of time, location, and channel. System quality, service quality, and information quality are crucial dimensions that a chatbot must meet to give a good customer experience. To make a chatbot more personal, companies can alter the language style. Human-like chatbots lead to greater satisfaction and trust among customers, leading to greater adoption of the chatbot. A connection between chatbots and customer loyalty is very likely. Besides, some customers suffer from the privacy paradox because of personalization.
  • 1.8K
  • 07 Mar 2022
Topic Review
Acute and Chronic Stress Reactions and HPA Axis
Due to the influence of various stressful stimuli, psychological stress alters the homeostasis of the organism. Consequently, the organism reacts, and the sympathetic-adrenal-medullary (SAM) system and the hypothalamic-pituitary-adrenal (HPA) axis are activated, producing and releasing specific hormones. In addition to acute stress, chronic psychological stress also activates the HPA axis, which causes elevated glucocorticoid levels. 
  • 1.8K
  • 26 Oct 2022
Topic Review
Agency in Work Organisations
The entry deals with agency in work organisations. By agency is meant here in what ways and to what extent individuals direct their actions with their own choices and to what extent external factors influence and determine their actions. The entry focuses on constraints set and resources provided by work organisations for agency. Further, the entry gives research examples of methods to support individual agency and at the same time to redistribute agency among the stakeholders.
  • 1.7K
  • 02 Dec 2021
Topic Review
Social Vulnerability of Landslide Hazard
Landslides represent one of the world’s most dangerous and widespread risks, annually causing thousands of deaths and billions of dollars worth of damage. Building on and around hilly areas in many regions has increased, and it poses a severe threat to the physical infrastructure and people living within such zones. Quantitative assessment of social vulnerability is worrying because it has been given less attention than hazard-related studies.
  • 1.7K
  • 15 Apr 2021
Topic Review
E-Consumers in the E-Services Market
In economics, the “consumer” is considered in terms of choice theory, representing the entity that consumes and creates demand. Typically, the term is identified with the purchaser who consumes the products bought and enjoys their use value. In marketing theory, the consumer is the starting point of marketing activities that are undertaken in the market for goods and services. The purpose of these activities is to direct the marketing strategy of producers and sellers to identify the requirements of consumers.
  • 1.5K
  • 25 Feb 2022
Topic Review
Serious Gaming for Behaviour Change
Serious games (SG) are defined as “interactive computer applications, with or without a significant hardware component, that have challenging goals, are fun to play and engaging, incorporate some scoring mechanism, and supply the user with skills, knowledge or attitudes useful in reality".
  • 1.5K
  • 28 Mar 2022
Topic Review
The Half-Truth Effect and Its Implications for Sustainability
Half-truth is defined as “a statement that mingles truth and falsehood with deliberate intent to deceive”. 
  • 1.3K
  • 23 Jun 2022
Topic Review
The Impact of Airbnb Brand on Consumer Involvement
Airbnb is one of the leading businesses in the hospitality industry, and is one of the fastest growing corporations in sharing economy services. The brand operates on a marketplace platform, and connects travelers with hosts all over the world. Trust is essential for purchase intentions, particularly online, and the degree of involvement determines whether or not the brand is committed to its promises. In the context of Airbnb, users pay for their services online, and are allowed to present reviews for future travelers. Unlike other business models, Airbnb has to preserve its image by providing innovative and quality services for travelers, especially in the hospitality industry, where the product attributes only differ slightly. With Airbnb’s rapid growth, the aspects of brand personality become critical when establishing a positive brand image and positioning the company as a platform that provides unique experiences to its users and possesses a distinct identity.
  • 1.3K
  • 20 Jul 2022
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