- Please check and comment entries here.
COVID-19 and Digital Transformation
COVID-19 is a driver of digital transformation. Technology, automation, and collaboration (TAC) is the most positive significant factor which enables work from anywhere (WFA) (or work from home) arrangements and also leads to the third positive factor of a work-life balance (WLB). The top three negative factors are no work-life balance (NWL), social employment issues (SEI), and data security and technology issues (DST). While the pandemic situation is leading to a positive situation for economies and organizations at a micro level, the negative impacts, which will affect overall economic growth as well as social, health, and wealth wellbeing, need to be kept in mind.
2. Positive and Negative Impacts of COVID-19 in Digital Transformation
2.1. The Negative and Positive Impact on DT Due to COVID-19
|Item #||Negative Impact on DT||References|
|1||Reformation of the tax system and other IT components in tax specific services
Digitalization in the tax function
|2||Delay in digital link deadline for making tax digital (MTD)|||
|3||The expectation of the digital learning platform and digital ecosystem
Expected innovation in the way business is conducted through information and communication technologies (ICT) usage
Lack of digital literacy
|4||Tweaking IT systems of additional catastrophic requirement
Better communication channels
Expected new IT skill and platform for crisis management
|5||Expected contactless payment system
Expected digital business model
Contract tracing as a digital nurse
|6||Expected online learning platform and online e-contents|||
|7||The emergence of data and insight
|8||Mitigating risk such as phishing attacks|||
|9||Expected telecare/telemedical service|||
|Item #||The Positive Impact to Drive DT||References|
|1||The emergence of the digital ecosystem
Digital learning platform
Digital handshake between student and teacher
|2||New business opportunity to tweak the IT system
New pandemic management system
The emergence of telecare service
|3||Ecommerce and contactless payment system|||
|4||Digitalization of tax function|||
|5||Virtual technologies, technology-based development, AI, and ML
Proximity deduction using Bluetooth devices
|6||System of collaboration management
System to manage emergencies, pandemic, safe distancing monitor
|7||Centralized data management and big data system|||
|8||Network, cloud, social media, IoT, and wearables|||
2.2. Frameworks for Technology Adoption
The entry is from 10.3390/su13169470
- Vidya, C.T.; Prabheesh, K.P. Implications of COVID-19 Pandemic on the Global Trade Networks. Emerg. Mark. Financ. Trade 2020, 56, 2408–2421.
- Bragazzi, N.L. Digital Technologies-Enabled Smart Manufacturing and Industry 4.0 in the Post-COVID-19 Era: Lessons Learnt from a Pandemic. Int. J. Environ. Res. Public Health 2020, 17, 4785.
- Freudenberger, E. No Business as Usual. Available online: http://www.bannedthought.net/International/RIM/AWTW/1985-3/AWTW-03-RCP-NBAU.pdf (accessed on 15 January 2021).
- Matt, C.; Hess, T.; Benlian, A. Digital Transformation Strategies. Bus. Inf. Syst. Eng. 2015, 57, 339–343.
- Vial, G. Understanding digital transformation: A review and a research agenda. J. Strateg. Inf. Syst. 2019, 28, 118–144.
- Berman, S.J. Digital transformation: Opportunities to create new business models. Strateg. Leadersh. 2012, 40, 16–24.
- Westerman, G.; Bonnet, D.; Mcafee, A. The Nine Elements of Digital Transformation Opinion & Analysis. 2014. Available online: https://sloanreview.mit.edu/article/the-nine-elements-of-digital-transformation/ (accessed on 15 January 2021).
- Maritz, A. A Multi-Disciplinary Business Approach to COVID-19: La Trobe Business School Perspectives. Int. J. Organ. Innov. 2020, 13, 45–62.
- Mehboob, D. Tax Departments Value Negotiating and IT Skills in Crisis Management—ProQuest. Available online: https://search.proquest.com/openview/f6d02763c6b40204d1ccdfde4366cf10/1?pq-origsite=gscholar&cbl=30282 (accessed on 15 January 2021).
- Mehboob, D.; Cano, M.C. Taxpayers Fear COVID-19 Will Trigger New DSTs—ProQuest. Available online: https://search.proquest.com/openview/82067560d0b18e176cab756cea46abc1/1?pq-origsite=gscholar&cbl=30282 (accessed on 15 January 2021).
- Yu, X. Study on The Communication Impact of Live Streaming E-Commerce Mode in China. Available online: https://www.diva-portal.org/smash/get/diva2:1443560/FULLTEXT01.pdf (accessed on 15 January 2021).
- Wang, Y.; Zhang, D.; Wang, X.; Fu, Q. How Does COVID-19 Affect China’s Insurance Market? Emerg. Mark. Financ. Trade 2020, 56, 2350–2362.
- Kerigan, N. The consumer in lockdown: Consumer—Merchant payments in a mobility-constrained environment. J. Paym. Strateg. Syst. 2020, 14, 113–119.
- Verawardina, U.; Asnur, L.; Lubis, A.L.; Hendriyani, Y.; Ramadhani, D.; Dewi, I.P.; Darni, R.; Betri, T.J.; Susanti, W.; Sriwahyuni, T. Reviewing Online Learning Facing the COVID-19 Outbreak. Available online: https://www.iratde.com/index.php/jtde/article/view/281 (accessed on 15 January 2021).
- Xin, J. How can we communicate interculturally? Response and reflection from global communication scholars1 on the COVID-19 epidemic. China Media Res. 2020, 16, 91–121.
- Marmor, R.R. COVID-19 Highlights New Privacy Challenges for Big Tech, Lawmakers. Intellect. Prop. Technol. Law J. 2020, 32, 5–7.
- Sivan, Y.; Nunes, F.B.; Feng, M.; Milik, O. The Dark Side of Virtual Worlds Issue Editors Angie Cox (Prime) Coordinating Editor Tzafnat Shpak. J. Virtual Worlds Res. 2020, 13.
- Kishan, S.S.; Ramakrishnan, S.; Qureshi, M.I.; Khan, N. Pandemic thoughts, civil infrastructure and sustainable development: Five insights from COVID-19 across travel lenses Mergers and Acquisitions View project Systematic Literature review and Meta Analysis View project. J. Talent Dev. Excell. 2020, 12, 1690–1696.
- Brown, E. How Companies Can Use Their Trademarks to Combat Covid-19-Related Phishing. J. Internet Law 2020, 23, 4–5.
- Khahro, S.H.; Ali, T.H.; Vighio, A.A.; Khahro, Q.H.; Moriyani, M.A. Post Pandemic Project Management Key Skills and Challenges: Discovery Service for Amrita Vishwa Vidyapeetham. Talent Dev. Excell. 2020, 12, 2253–2260.
- Cano, M.C. HMRC Delays ‘Digital Link’ Deadline for MTD. Available online: https://search.proquest.com/openview/23a926c37b9e5b28c043e0d234323126/1?pq-origsite=gscholar&cbl=30282 (accessed on 15 January 2021).
- Anderez, D.O.; Kanjo, E.; Pogrebna, G.; Kaiwartya, O.; Johnson, S.D.; Hunt, J.A. A COVID-19-Based Modified Epidemiological Model and Technological Approaches to Help Vulnerable Individuals Emerge from the Lockdown in the UK. Sensors 2020, 20, 4967.
- Betancourt, J.A.; Rosenberg, M.A.; Zevallos, A.; Brown, J.R.; Mileski, M. The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States. Healthcare 2020, 8, 380.
- Wang, S.; Parsons, M.; Stone-McLean, J.; Rogers, P.; Boyd, S.; Hoover, K.; Meruvia-Pastor, O.; Gong, M.; Smith, A. Augmented Reality as a Telemedicine Platform for Remote Procedural Training. Sensors 2017, 17, 2294.
- Palozzi, G.; Schettini, I.; Chirico, A. Enhancing the Sustainable Goal of Access to Healthcare: Findings from a Literature Review on Telemedicine Employment in Rural Areas. Sustainability 2020, 12, 3318.
- Nadella, S.; Euchner, J. Navigating Digital Transformation: An Interview with Satya Nadella. Res. Technol. Manag. 2018, 61, 11–15.
- Chaniot, E. Tools for Transformation: Michelin’s Digital Journey. Res. Technol. Manag. 2019, 62, 31–35.
- Ponsignon, F.; Kleinhans, S.; Bressolles, G. The contribution of quality management to an organisation’s digital transformation: A qualitative study. Total Qual. Manag. Bus. Excell. 2019, 30, S17–S34.
- Kane, G. The Technology Fallacy: People Are the Real Key to Digital Transformation. Res. Technol. Manag. 2019, 62, 44–49.
- Ardolino, M.; Rapaccini, M.; Saccani, N.; Gaiardelli, P.; Crespi, G.; Ruggeri, C. The role of digital technologies for the service transformation of industrial companies. Int. J. Prod. Res. 2018, 56, 2116–2132.
- Mugge, P.; Abbu, H.; Michaelis, T.L.; Kwiatkowski, A.; Gudergan, G. Patterns of Digitization: A Practical Guide to Digital Transformation. Res. Technol. Manag. 2020, 63, 27–35.
- Singh, S.P.; Wang, L.; Gupta, S.; Goli, H.; Padmanabhan, P.; Gulyás, B. 3D Deep Learning on Medical Images: A Review. Sensors 2020, 20, 5097.
- Urooj, S.; Singh, S.P. Geometric Invariant Feature Extraction of Medical Images Using Hu’s Invariants. In Proceedings of the 10th INDIACom; 2016 3rd International Conference on Computing for Sustainable Global Development, New Delhi, India, 16–18 March 2016; pp. 1560–1562.
- Urooj, S.; Singh, S.P. Rotation Invariant Detection of Benign and Malignant Masses Using PHT. In Proceedings of the 2015 International Conference on Computing for Sustainable Global Development, New Delhi, India, 11–13 March 2015; pp. 1627–1632.
- Mhlanga, D.; Moloi, T. COVID-19 and the Digital Transformation of Education: What Are We Learning on 4IR in South Africa? Educ. Sci. 2020, 10, 180.
- Auerbach, J.; Miller, B. COVID-19 Exposes the Cracks in Our Already Fragile Mental Health System. Am. J. Public Health 2020, 971–973.
- Mrsa, V. Open Science in Closed Societies: EBSCOhost. Food Technol. Biotechnol. 2020, 58, 2–4.
- Martinez, M.; Yang, K.; Constantinescu, A.; Stiefelhagen, R. Helping the Blind to Get through COVID-19: Social Distancing Assistant Using Real-Time Semantic Segmentation on RGB-D Video. Sensors 2020, 20, 5202.
- Uddin, M.I.; Shah, S.A.A.; Al-Khasawneh, M.A. A Novel Deep Convolutional Neural Network Model to Monitor People following Guidelines to Avoid COVID-19. J. Sens. 2020, 2020, 8856801.
- Baker, J. The Technology–Organization–Environment Framework. In Information Systems and Theory; Springer: New York, NY, USA, 2012; pp. 231–245.
- Khan, I.U.; Hameed, Z.; Khan, S.U. Undefined Understanding online banking adoption in a developing country: UTAUT2 with cultural moderators. J. Glob. Inf. Manag. 2017, 25, 43–65.
- Vargas, J.R.C.; Mantilla, C.E.M. Sustainable supply chain management capabilities: A review from the resource-based view, the dynamic capabilities and stakeholder theories. Lat. Am. J. Manag. Sustain. Dev. 2014, 1, 323.
- Gangwar, H.; Date, H.; Ramaswamy, R. Understanding determinants of cloud computing adoption using an integrated TAM-TOE model. J. Enterp. Inf. Manag. 2015, 28, 107–130.
- Venkatesh, V.; Morris, M.G.; Davis, G.B.; Davis, F.D. User acceptance of information technology: Toward a unified view. MIS Q. 2003, 27, 425–478.
- Choudhury, P.; Foroughi, C.; Larson, B.Z. Work-from-Anywhere: The Productivity Effects of Geographic Flexibility. Acad. Manag. Proc. 2020, 2020, 21199.
- Lal, B.; Dwivedi, Y.K. Investigating homeworkers’ inclination to remain connected to work at “anytime, anywhere” via mobile phones. J. Enterp. Inf. Manag. 2010, 23, 759–774.
- Tausig, M.; Fenwick, R. Unbinding time: Alternate work schedules and work-life balance. J. Fam. Econ. Issues 2001, 22, 101–119.
- Zheng, C.; Molineux, J.; Mirshekary, S.; Scarparo, S. Developing individual and organisational work-life balance strategies to improve employee health and wellbeing. Empl. Relat. 2015, 37, 354–379.
- Oswald, A. Are You Happy at Work? Job Satisfaction and Work-Life Balance in the US and Europe; University of Warwick: Coventry, UK, 2020.
- Alam, S.T.; Ahmed, S.; Ali, S.M.; Sarker, S.; Kabir, G.; Ul-Islam, A. Challenges to COVID-19 vaccine supply chain: Implications for sustainable development goals. Int. J. Prod. Econ. 2021, 239, 108193.
- Kitchenham, B.A.; Dyba, T.; Jorgensen, M. Evidence-Based Software Engineering. In Proceedings of the 26th International Conference on Software Engineering, Edinburgh, UK, 23–28 May 2004; pp. 273–281.